Tesimonials
We know we are only as good as our reputation so here is some of the feedback from our customers.
Traffic Direct Ltd
"We have seen an improvement in the way we are doing business thanks to Apex’s ongoing computer support.
They have fabulous customer care, quick call response and most importantly their technical knowledge is excellent. I would recommend them highly to anyone.
Good at communicating and helping customers understand what is needed.
If you are looking for honest, genuine IT support with customer interests at heart and not money, Apex are the provider to choose."
Gina Harlin
Traffic Direct Ltd
0161 703 3344
www.trafficdirect.ltd.uk
The Property Association
"Apex Computing Services was recommended to us four and half years ago.
As we are a web-based business, we are very much dependent on computer equipment and software, therefore we needed a company that was reliable and efficient. Apex's knowledge on servers and networks is excellent and during the past four and half years, Apex have helped us through our IT challenges with speedy repairs on call outs.
We find their service is both trustworthy and professional, and as well as providing an excellent repair service, we welcome their recommendations on upgrades and their specialist knowledge and research on new and improved products available on the market, which has definitely helped to make our business more efficient.
We have no hesitation in recommending Apex to any of business associates."
Virginia Sawyer
The Property Association
0845 060 6677
www.thepropertyassociation.com
Baguley Hall Primary School
At last I have found a first class company that gives me the commitment and reliability that ensures that my children have constant access to the ICT provision in this school.
The staff at Apex are easy to work with, totally professional, extremely competent, keep to their deadlines and deliver above and beyond our Service Level Agreement.
I have no hesitation, what so ever, in recommending Apex to any school looking for a Technical Support Package.
John McKie (Head Teacher)
Baguley Hall Primary School
0161 998 2090
Empire Castiglioni
"Apex has provided support to Empire for the past 2 years. Their service is both professional and personal and I would happily recommend them to anyone looking for quality IT support.
Apex installed our first Microsoft Small Business Server. This was a new system to myself and my staff, but the support and help in learning the new features, such as Microsoft Exchange really helped us collaborate and made us much more productive. Their personal approach made this possible."
Alex Warden
Empire Castiglioni
0161 275 9002
www.empire-castiglioni.co.uk
PushInternet Ltd
"We have used Apex four about a year now, I can't get over how much those lads can get through in day, no matter how trivial my questions, they always seem to come back to me straight away.
Their approach is always professional and on occasion they have saved us money with a creative solution rather than the one I was thinking of. You can't go wrong with them."
Gareth Chidgey
PushInternet Ltd
0845 680 7874
www.pushinternet.com
Synchronize Solutions Ltd
Questions and Answers:
Q) Why did you require a computer consulting company for your business?
I initially worked by myself since 2003, selling and implementing software systems into the Hair &
Beauty market. As I grew the business, I knew I required the security of making sure my own IT
needs were satisfied. I was starting to take on employees and required a server to hold all our
documents electronically with different access rights for my employees.
I also wanted to provide some structure in my organisation as I could see the potential in our
business and did not want to worry about supporting my team with their IT requirements
personally!
I set about researching companies that could support my type of business and my needs. After
narrowing down to a short list of 3, I invited each company to my office and held an interview.
Q) Why did you decide to choose Apex to support your business?
My decision was easy; all my questions were answered honestly and professionally. I emphasised
the need for support and was assured and liked the ethos of Apex Computing Services. The
company are also local which influenced my decision at the time. The guys keep in regular contact
and visit each month. However they are also able to support my team who are based in Newcastle
upon Tyne & Loughborough without visiting them!
Q) How would you describe the service provided by Apex?
Excellent we are able to contact Apex and we get an immediate response with a solution pretty
much always instantly. I have gone through some laptops personally and there was a time where I
was flying to Belfast in the morning. I had a problem the previous afternoon and I was panicking
thinking I would not be able to do my meetings the next door.
The guys were brilliant and managed to get me up and running, however they even offered to loan
me a laptop and to meet me early in the morning before I got my flight! This level of service in my
opinion is above and beyond which makes Apex stand out. We work in a very similar way and our
level of customer service to our clients is high priority.
I don’t feel we are just a customer, more a partner that works with us and understands our business
and they support us accordingly. Apex has seen our company grown from 1 to 8 employees and they
have supported the growth and expansion.
Each step of the way they have advised us on our IT needs and implemented as and when required.
Without Apex I would not have been able to grow the business as quick, they have let me focus on
running the business.
My peace of mind has been that I can trust anybody from Apex to carry out work on the server in
the office, or to log onto one of my employee’s machines without having our privacy invaded.
Q) Would you recommend Apex to other companies?
Without any doubt, I have been completely satisfied with the service Apex have provided in the last
4 years and recognise they have helped my organisation Synchronize Solutions. I look forward to
continued support and expansion!
Yogesh Parmar
Synchronize Solutions Ltd
0845 8800446