If Microsoft 365 is technically working but your teams still feel slowed down by files, Teams, permissions, meetings or workarounds, this guide will help you pinpoint where the friction is really coming from.
Designed for SME leaders, The Modern Workplace Friction Finder gives you a practical way to assess how much day-to-day drag your workplace is carrying, and where to focus next.
Digital friction rarely shows up as one dramatic failure. It usually appears in small, repetitive moments: people asking for the latest version, files saved in the wrong place, duplicated Teams, unclear permissions, and processes depend on workarounds.
We've created The Modern Workplace Friction Finder to help SME leaders understand:
The Friction Finder includes a simple scoring model across 20 practical statements, helping you identify whether your environment is low-friction, starting to drag, carrying visible operational friction, or becoming a high-friction workplace.
Written for businesses that want Microsoft 365 to feel clearer, calmer and easier to use, this is a practical tool for spotting where everyday working habits need attention.
