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The Modern Workplace Maturity Model
Most SMEs aren't simply "modern" or "not modern". They sit somewhere on a journey, with Microsoft 365, cloud collaboration and hybrid working in place, but not always with the structure, ownership or governance needed to scale confidently.
The Modern Workplace Maturity Model helps SME leaders understand where their business is now, what that stage usually looks like, and what the next practical step should be.
What You'll Get
Modern workplace maturity isn't just about having the right platforms. It's ab out whether those platforms are being used in a way that makes work easier, safer, and more consistent.
We've created The Modern Workplace Maturity Model to help SME leaders understand:
- The five stages of modern workplace maturity
- Why many growing businesses sit between "functional" and "structured"
- What starts to break when tools are in place but ownership is unclear
- How to move from scattered working habits to a more intentional model
- Why stronger foundations matter before automation and AI adoption
The model breaks the journey into five practical stages: Connected, Functional, Structured, Optimised and Intelligent - with a recommended next move for each stage.
Written for SMEs that want more value from Microsoft 365, this guide gives leadership teams a clear way to assess progress and decide what needs to improve next.
