At Apex Computing, we’re committed to investing in our people, strengthening our services, and continually evolving to meet the needs of organisations we support. Today, we’re delighted to share some exciting updates that reflect our ongoing growth and the continued development of our talented team.
We’re thrilled to announce that Laura, formerly Head of Support Services, has moved into a new position within our Client Services Team as a Senior Relationship Manager.
Laura has been a key part of Apex for many years, bringing exceptional leadership, deep technical understanding, and a genuine passion for helping businesses get the most from their IT. Her transition into the Client Services Team marks an exciting step as we continue to focus on delivering a truly partnership-led experience to the organisations we work with.
In her new role, Laura will be concentrating on:
Her background in leading the Service Desk gives her unique insight into the challenges businesses face day-to-day – insight that will be invaluable as we continue to improve how we support our customers.
We’re delighted to welcome Dale, who has joined Apex as our new Operations Manager.
Dale brings extensive experience in operational leadership, process improvement, and service excellence. His focus will be on optimising the way our internal teams collaborate, refining systems and processes that underpin our service delivery, and ensuring we’re set up to meet the growing needs of our clients.
As Operations Manager, Dale will be:
Dale’s arrival marks a significant milestone in our journey, and we’re excited to see the impact his operational expertise will bring to the business.
We’re also pleased to announce that Simon has stepped into the role of Service Desk Manager, leading the day-to-day operation of our technical support function.
Simon has already established himself as a trusted technical leader within Apex, known for his deep knowledge, calm leadership style, and dedication to supporting both clients and colleagues. His appointment reflects our continued investment in developing our people and ensuring our Service Desk remains proactive, responsive, and aligned to industry best practice.
In his new role, Simon will be focused on:
Simon’s leadership will be key as we continue to expand our capabilities and strengthen the front line of our customer support.
The appointment of Dale, the promotion of Simon, and the transition of Laura collectively represent a significant investment in the future of Apex Computing.
These changes support our commitment to:
As we continue to expand, we’re proud to be building a leadership team, that reflects our values, our ambition, and our dedication to delivering exceptional IT support across the North West and beyond.
Please join us in welcoming Dale to Apex and congratulating Simon and Laura to their new roles. We’re excited for the journey ahead.