Outsourced IT Support

Let us handle your IT while you focus on what matters most which is growing your business. Apex provides outsourced IT support for Manchester businesses of all sizes, tailored to your specific requirements.

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Outsourced IT Support Built to Match Your Business Ambitions

Every business in Manchester, from SMEs to larger organisations, has unique IT needs. Managing those needs internally takes time, resource, and expertise that most businesses would rather direct elsewhere. Whether you need proactive IT management, fast response times, or robust solutions for cyber security and cloud computing, outsourcing your IT to Apex means those needs are covered without the overhead of an in-house team.

We tailor our outsourced IT support to fit your specific requirements, working with you throughout the process to make sure every need is met. Our team of experts are on hand 24/7/365 — monitoring your infrastructure, resolving issues before they escalate, and providing the specialist advice your business needs to stay secure and productive.

Access to over 20 skilled IT professionals without the cost of hiring internally

Proactive monitoring that keeps your systems running smoothly around the clock

Cyber security protection that meets government-approved standards

Cloud services, Microsoft 365, and backup solutions all managed for you

A single point of contact for all your IT needs, including vendor management

Trusted by Businesses Across All Sectors

and throughout the North West

What Our Outsourced IT Support Does for your Business

Outsourcing your technology management is a strategic move that drives both efficiency and stability. Here is how our outsourced IT services deliver value.

It is more cost-effective than building an in-house team

Outsourcing your IT eliminates the costs of recruitment, training, and salaries. Instead of the overhead of hiring and maintaining an internal team, you get affordable access to over 20 skilled IT professionals. You get more expertise for less than the cost of a single in-house hire.

Your systems stay up and your team stays productive

With proactive monitoring and fast response times, IT issues are resolved before they impact your operations. Our team actively monitors your IT and business infrastructure 24/7/365, catching and fixing errors before your team even notices them. This keeps your business running smoothly and your people focused on their work.

Your data stays secure and your business stays compliant

We are a Cyber Essentials accreditation body, meaning the security standards applied to your business meet stringent, government-approved requirements. Regular monitoring, system updates, and security training keep your business protected and GDPR compliant.

You stop managing multiple vendors

No more liaising with multiple third-party vendors. We take on that responsibility for you, acting as a single point of contact for all technical relationships — sourcing hardware, negotiating software contracts, and troubleshooting with external providers on your behalf.

You get strategic planning, not just technical fixes

We align our services with your business strategy, proactively preparing your IT infrastructure for the future. From scaling your systems for growth to implementing technology that supports your evolving requirements, we make sure your IT keeps pace with your business.

Your team can focus on what they do best

By offloading IT management to Apex, your staff spend less time dealing with technical issues and more time on work that actually drives the business forward. We take care of the day-to-day technical challenges so your team can stay focused.

What Our Outsourced IT Support Includes

We manage the entire technology stack of your business, ensuring every device, application, and piece of data is covered by our comprehensive support model.

Our team ensures your systems are continuously monitored and maintained, preventing potential issues before they escalate. This includes regular updates, patch management, and system optimisation to keep your technology running smoothly.

24/7/365 monitoring of your IT infrastructure
Regular updates and patch management
System optimisation and performance management
Issues caught and resolved before they affect your team

Your employees can resolve IT issues quickly by raising a ticket with our helpdesk and speaking to a technician in a matter of minutes. Our expert team is on hand to assist with troubleshooting, software issues, and general IT queries.

Direct helpdesk access whenever your team needs support
Speaking to a technician in minutes, not hours
Support across a wide range of technical disciplines
No issue too complex to consult on

We implement robust security measures to protect your business against cyber threats. This includes firewalls, antivirus solutions, email filtering, and user training to safeguard your systems and data. As a Cyber Essentials accreditation body, both our own cyber security and yours meets stringent, government-approved standards.

Cyber security protection managed by Apex
Firewalls, antivirus, and email filtering in place
Security training for your staff
Cyber Essentials certification support

Your critical data is securely backed up and recovery plans are in place to ensure business continuity if something goes wrong. Our services include cloud backups, local backups, and testing to make sure your data is always recoverable.

Secure backup of your critical data
Cloud and local backup solutions
Recovery planning to ensure business continuity
Regular testing to confirm your data can be restored

From managing Microsoft 365 to implementing cloud-based solutions, we ensure your business can leverage cloud technology for improved collaboration and efficiency. Whether you want to migrate to the cloud, upgrade hardware, or deploy new software, we handle your IT projects from start to finish.

Microsoft 365 management and support
Cloud solutions implemented and managed by Apex
Cloud migration and project delivery
Ongoing support for your cloud environment

We act as your single point of contact for all technical vendors, eliminating the need to manage or liaise with multiple third parties. We source hardware, negotiate software contracts, and handle technical disputes on your behalf, securing the best deals available.

Single point of contact for all vendor relationships
Hardware sourcing and negotiation
Software contract management
Technical disputes handled on your behalf

Why Choose Apex for Outsourced IT Support?

Apex Computing has been providing outsourced IT support since 2003. We're a Manchester-based, family-run business with a team of specialists you can reach around the clock.

Microsoft Solutions Partner

Our team maintains the highest level of Microsoft certification. This guarantees your core systems (Windows, Azure, 365) are managed by verified experts who can resolve complex issues quickly.

Wealth of Experience

We have been navigating the IT landscape since 2003. We bring over 15 years of operational expertise to your business, giving us the foresight to protect you against problems before they arise.

Bespoke Support

We know that no two businesses are alike. We adapt our full service wrap (from reporting style to response priority) to perfectly fit your company culture and specific industry needs.

IT Solutions for All Industries

We provide high-quality managed IT services to a variety of sectors, including Finance, Legal, Manufacturing, and Healthcare. Our cross-sector knowledge brings best practices from diverse industries to your organization.

Case Study

Transforming IT from Cost Center to Strategic Asset for Wetheralls

Managing IT internally was becoming a distraction for Wetheralls. We stepped in as their fully outsourced IT department, conducting a full audit and implementing a proactive maintenance plan that freed their management team to focus on business growth rather than technical firefighting.

Fully outsourced IT management

Strategic technology roadmap

Proactive vs. reactive support model

Streamlined vendor relationships

Trusted by Businesses Across All Sectors

Join hundreds of satisfied clients who trust Apex Computing to secure their accreditation and protect their reputation.

Frequently Asked Questions

1. Apex Winning Award for IT Support - Manchesters MSP

Streamline Your IT Management with Expert Outsourced IT Support

Contact us to learn more about our outsourced IT support services. We will look at your current setup, understand your specific requirements, and show you how Apex can support your business with IT that works as hard as you do.