We approached Apex Computing as we needed to ensure we were getting the most from our Online Cloud Services. Their service desk also ensures our staff can ring with any IT Problems they may have, to get them resolved quickly, and allowing them to get on with their job - not be trying to fix IT problems! Thank you, Apex.
As a small business, we have tried to concentrate on giving service to our customers rather than spending too much time getting a proper computer system infrastructure to cope with increasing work. As a result, we suffered, and Apex Computing came to our rescue going beyond expectations by trying to sort our existing problem before offering a full solution. I thoroughly recommend them.
As with moving to any new supplier there is always a nervous feeling. Business continuity is paramount. All of our inventory is RFID tagged, so if our IT systems stop, so does our production. Our customers are not interested in IT problems, they need large volumes of linen for their daily operations. We needed IT support that understood our business. We made the right choice moving to Apex. Apex are proactive, efficient and show great understanding.
We have been using Apex Computing Services for over 5 years for our IT Support. Over the years of working with Director Chris Gorman and the support engineer team they have really gone above and beyond our expectations. I trust Chris and the team to handle any of our IT support issues and find them extremely helpful and they are a joy to work with
As soon as we joined Apex, we immediately noticed a sharp increase in the number of IT Support calls we were making; not because of any increase in the number of IT issues we were experiencing, but simply due to the fact that we knew any issues we might have would be fixed promptly and efficiently, and therefore had no inhibitions in calling on Apex for help.
Apex has supported Kingdom Services Group since 2009. Our company has grown considerably since Apex first started to support us and they have been pivotal in making sure our IT infrastructure has been able to support this. Our company operates 24/7 and monitors over 25,000 manned guards. As such our systems are responsible for not only job rosters and monitoring of staff but for health and safety. Apex has always responded quickly to solve any problems, and we have benefited greatly from their support. Apex have never failed to answer the phone at any time of the day or night, solving urgent problems at any time, even on Christmas Day!
Thanks to Apex routine server checks and meticulous attention to detail, it is rare that we need to contact them. When difficulties do arise, however, Apex’s remote access to our computer systems mean that many issues are often resolved within the hour of being raised. Security of information is paramount to an investigation company and I trust Apex wholeheartedly to protect our data. Perhaps the greatest compliment that can be paid to an IT company is that we do not realise all the background work they provide in making our servers run smoothly: Apex allow us to focus on our business, rather than theirs.
Having encountered issues with our existing provider we turned to Apex Computing for assistance, they went above and beyond to ensure a challenging handover went smoothly with minimal disruption to our business. Their attention to detail has ensured we now have a system and support package bespoke to our needs. As a result we’ve increased productivity within the office and their service desk is always on hand to quickly resolve any problems we might have. Thank you Apex!
Our specialist team are available 24 hours a day, 7 days a week, 365 days of the year, to provide
ongoing IT Support when you need it the most.
Our convenient location in Manchester enables us to provide high-quality services to a variety of sectors, including: Travel, Fashion, Manufacturing, Recruitment, Education and Finance.
As Microsoft Solutions Partners, our team are regularly trained on all the latest collaborative IT solutions and updates. This means you can trust your data, applications, and software are in safe hands with us.
We will find the right solutions for your business; at the price you need. We’ll liaise with third-party providers on your behalf and make sure that you only get the best.
In the Summer Term of 2010 our school was at a crossroads with our ICT technical support. A chance meeting with Daniel Shone, Apex’s Managing Director, at a virtual learning conference led to one of the best decisions during my five years as Head at Chapel Street: the employment of the company to sort out our multiple and complex ICT problems and issues and to provide ongoing support for our staff has transformed our provision in this key area.
Over the last ten years we have contracted out our IT provision to 5 companies; you are the sixth! Unfortunately, none of them lived up to their early promise and in fact became more of a liability for the school rather than an agent of support. Given this history, I must confess that when we signed with Apex, I was sceptical about your ability to deliver the level of service that Tower College both expects and requires. I just thought I’d give you a quick update on how things are going with Apex … It couldn’t be better.
Buchi Labortechnik AG is a medium sized global provider of chemistry instruments with a manufacturing HQ in Switzerland. Buchi UK Ltd which is an affiliated company is responsible for sales, marketing and service and we are just 12 people. Therefore we rely on third party IT support companies such as Apex.
Strong & Herd are totally reliant on our IT systems. The advice, support and maintenance contract held with Apex Computing allow us to forget about IT and concentrate on our core business. Apex Computing give excellent advice, assist with our hardware and software purchases and react very quickly to problems. We would have no hesitation in recommending them to any similar business.
At last I have found a first class company that gives me the commitment and reliability that ensures that my children have constant access to the ICT provision in this school. The staff at Apex are easy to work with, totally professional, extremely competent, keep to their deadlines and deliver above and beyond our Service Level Agreement. I have no hesitation, what so ever, in recommending Apex to any school looking for a Technical Support Package.
6 Group is the global executive search, leadership assessment, and talent mapping & pipelining.
We have been using Apex for several years and it was a huge relief that during a recent Ransomwear attack which affected all our IT systems the disaster recovery plan kicked in and with Apex’s help systems were up within 24 hours without any loss to the business. Apex staff put in many hours of work to achieve this running tests etc through the night where we were clearly the priority. Once up and running Apex completed a full review to ensure all systems are clean and advised on ways of improving our security.
We have been using the support at Apex for the past five years. As a care company, computing is not one of our core skills, to say the least. So to be able to turn to people you can trust, both for support and for new equipment, is a real blessing. I would recommend their team.
Unique care homes have been using Apex for numerous years now and I have no hesitation in recommending their services to businesses or individual users. I have worked with many computer companies, but none have satisfied our needs, quite like the services Apex have been able to supply. The staff are very professional and knowledgeable and go beyond what is necessary to help out when problems arise. From their technicians to their accounts department, they truly are one company you can rely on.
We’ve been providing security solutions to Apex Computing for a number of years now and it’s always been a positive experience. They’ve embraced our product set for the benefit of their customers and totally understand each of their customers’ requirements on an individual basis.
We have continued to get excellent service and support from Apex Computing Services. With Manchester Carers being a local independent charity, we rely on an honest, trustworthy and innovative IT support company. We are really happy with the service we have received over the years and we value their IT knowledge and expertise. Not only are we really happy with Apex’s service but it’s gone beyond that.
We’re a highly professional full-service IT Support company in Manchester. Our family-run business has provided expert IT Support to organisations in Manchester and across the North West for years.
Prepare your business for the future with Apex Computing’s IT Support solutions.
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