Testimonials

“Apex Computing came to our rescue.” 

As a small business we have tried to concentrate on giving service to our customers rather than spending too much time getting a proper computer system infrastructure to cope with increasing work.

 

As a result we suffered and Apex Computing came to our rescue going beyond expectations by trying to sort our existing problem before offering a full solution and way forward out of our malaise.

 

Their rates are reasonable and have been more than helpful with every part of the process of upgrading us.

 

I thoroughly recommend them.

 

Paul Rebbitt 

Director

http://www.parkhose.co.uk

6group

“Meticulous attention to detail”

We have been using Apex Computing Services for over 5 years for our IT Support. Over the years of working with Director Chris Gorman and the support engineer team they have really gone above and beyond our expectations.

 

I trust Chris and the team to handle any of our IT support issues and find them extremely helpful and they are a joy to work with.

 

James Beazley
6 Group
0161 926 4320
www.6-group.com

 

pyranha_logo

“Issues fixed promptly and efficiently” 

As soon as we joined Apex, we immediately noticed a sharp increase in the number of IT Support calls we were making; not because of any increase in the number of IT issues we were experiencing, but simply due to the fact that we knew any issues we might have would be fixed promptly and efficiently, and therefore had no inhibitions in calling on Apex for help.

 

Mathew Wilkinson
Pyranha Kayaks
01928 716666
www.pyranha.co.uk

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“Apex have never failed”

Apex has supported Kingdom Services Group since 2009. Our company has grown considerably since Apex first started to support us and they have been pivotal in making sure our IT infrastructure has been able to support this. Our company operates 24/7 and monitors over 25,000 manned guards.

 

As such our systems are responsible for not only job rosters and monitoring of staff but for health and safety. Apex has always responded quickly to solve any problems, and we have benefited greatly from their support.

 

Apex have never failed to answer the phone at any time of the day or night, solving urgent problems at any time, even on Christmas Day!

 

Steve Foster
Kingdom Services Group
0845 051 7700
www.kingdom.co.uk

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“Issues fixed promptly and efficiently” 

Thanks to Apex routine server checks and meticulous attention to detail, it is rare that we need to contact them. When difficulties do arise, however, Apex’s remote access to our computer systems mean that many issues are often resolved within the hour of being raised.

 

Security of information is paramount to an investigation company and I trust Apex wholeheartedly to protect our data. Perhaps the greatest compliment that can be paid to an IT company is that we do not realise all the background work they provide in making our servers run smoothly: Apex allow us to focus on our business, rather than theirs.

 

Sam Greer
R-ISC Investigation & Surveillance
08700 425 999
www.r-isclimited.com

Chapel Street School

“No complaints whatsoever”

In the Summer Term of 2010 our school was at a crossroads with our ICT technical support. A chance meeting with Daniel Shone, Apex’s Managing Director, at a virtual learning conference led to one of the best decisions during my five years as Head at Chapel Street: the employment of the company to sort out our multiple and complex ICT problems and issues and to provide ongoing support for our staff has transformed our provision in this key area.

 

Daniel and his team have developed excellent relationships with our staff who describe them as “lovely people”, “very polite to children and staff” , “great to work with”, “ very efficient” and other such accolades.  Since Apex have started work at our school, I have heard no complaints whatsoever about any aspect of their service and numerous compliments. Most importantly, Apex have proved to be exceptionally reliable and easy and quick to get hold of on the days when they are not in school, solving many challenges through remote access.

 

Their team have gone out of their way to solve problems with consistent patience and perseverance and this troubleshooting ability has reassured staff tremendously.  They have also offered us excellent advice on hardware specifications and helped us source the best prices. In every way they meet our “best value” criteria.

 

I am delighted to be able to recommend Apex extremely highly and without reservation. You will not be disappointed!

 

Jonathan Power (Head Teacher)
Chapel Street Primary School
0161 224 1269
www.chapelstreet.manchester.sch.uk

Traffic Direct

“Their technical knowledge is excellent” 

“We have seen an improvement in the way we are doing business thanks to Apex’s on-going computer support.

 

They have fabulous customer care, quick call response and most importantly their technical knowledge is excellent. I would recommend them highly to anyone.

 

Good at communicating and helping customers understand what is needed.

 

If you are looking for honest, genuine IT support with customer interests at heart and not money, Apex are the provider to choose.”

 

Gina Harlin
Traffic Direct Ltd
0161 703 3344
www.trafficdirect.ltd.uk

TowerCollege

“Couldn’t be happier.”

Over the last ten years we have contracted out our IT provision to 5 companies; you are the sixth! Unfortunately, none of them lived up to their early promise and in fact became more of a  liability for the school rather  than an agent of support. Given this history, I must confess that when we signed with Apex, I was sceptical about your ability to deliver the level of service  that Tower College both expects and requires.

 

I just thought I’d give you a quick update on how things are going with Apex … It couldn’t be better.  We have now been with you for nearly a year and despite the early teething problems with the reconfiguration of ‘Smoothwall’ (which not incidentally was an inherited problem from our previous IT provider), we really couldn’t be happier. And, now with the introduction of ‘FreshDesk’, the level of support to all our staff is at a whole new level.

 

All members of the Apex team that have been assigned to us have been outstanding and a pleasure to deal with. Will, in particular, has gone well beyond his remit in helping make things right for us. At every stage, he has checked and double checked that things are right with us. He has implemented a good number of new systems which have made a huge difference to the easier running of our school and he is always looking for ways in which we can improve our IT provision to the staff and pupils. We consider ourselves very lucky to have such a perfectionist and professionally minded person on our site.

 

Nothing has phased your team and they have moved so unbelievably quickly on every request made of them.  I haven’t had one complaint or moan from any member of our staff and that’s saying something.  It’s a great feeling to know that Apex are looking after us.

 

If you would like to use our site as a testimonial to any of your prospective clients, you are most welcome to bring anyone around. Similarly, if you ever require a written reference or verbal testimonial over the phone to a prospective client – give ‘em to me!

 

I’m so, so glad that we came with you as everything you said would happen has happened. It has been, from the very first time we met, an absolute pleasure to do business. If only all our arrangements with suppliers were as it is with you.

 

Marcus Taylor
Tower College
0151 426 4333
www.towercollege.co.uk

Buchi

“Your own IT department!” 

Buchi Labortechnik AG is a medium sized global provider of chemistry instruments with a manufacturing HQ in Switzerland.

 

Buchi UK Ltd which is an affiliated company is responsible for sales, marketing and service and we are just 12 people. Therefore we rely on third party IT support companies such as Apex.

 

Having already experienced a number of IT support companies I am happy to be able to give a testimonial reference for Apex as they have provided us with support to a high standard over the last 3 years. They have in this time provided us with a service that for fills our every need. Also I would say Apex have developed insight into our business and have pro-actively managed our requirements. I would also validate their technical credentials when it comes to problem solving.

 

It is just like having your own IT department!

 

Neil Evans
Buchi UK Ltd.
0161 633 1000
www.buchi.co.uk

Strongandheard

“No hesitation in recommending them.”

Strong & Herd are totally reliant on our IT systems. The advice, support and maintenance contract held with Apex Computing allow us to forget about IT and concentrate on our core business. Apex Computing give excellent advice, assist with our hardware and software purchases and react very quickly to problems.

 

We would have no hesitation in recommending them to any similar business.

 

Anthony Griffiths
Strong & Herd LLP
0161 499 7000
www.strongandherd.co.uk

Baguley Hill

“First class company.” 

At last I have found a first class company that gives me the commitment and reliability that ensures that my children have constant access to the ICT provision in this school.

 

The staff at Apex are easy to work with, totally professional, extremely competent, keep to their deadlines and deliver above and beyond our Service Level Agreement.

 

I have no hesitation, what so ever, in recommending Apex to any school looking for a Technical Support Package.

 

John McKie (Head Teacher)
Baguley Hall Primary School
0161 998 2090
www.baguleyhall.manchester.sch.uk

Truly

“Trustworthy and professional.”

Apex Computing Services was recommended to us four and half years ago.

 

As we are a web-based business, we are very much dependent on computer equipment and software, therefore we needed a company that was reliable and efficient. Apex’s knowledge on servers and networks is excellent and during the past four and half years, Apex have helped us through our IT challenges with speedy repairs on call outs.

 

We find their service is both trustworthy and professional, and as well as providing an excellent repair service, we welcome their recommendations on upgrades and their specialist knowledge and research on new and improved products available on the market, which has definitely helped to make our business more efficient.

 

We have no hesitation in recommending Apex to any of our business associates.

 

Virginia Sawyer
Truly Marketing
0844 770 7816
www.trulymarketing.co.uk

Sliders

“A huge relief” 

We have been using Apex for several years and it was a huge relief that during a recent Ransomwear attack which affected all our IT systems the disaster recovery plan kicked in and with Apex’s help systems were up within 24 hours without any loss to the business. Apex staff put in many hours of work to achieve this running tests etc through the night where we were clearly the priority. Once up and running Apex completed a full review to ensure all systems are clean and advised on ways of improving our security.

 

Johnathan Foxcroft

Sliders

https://www.sliders-uk.com

Enterprise Homecare logo 2

“People you can trust”

We have been using the support at Apex for the past five years.  As a care company, computing is not one of our core skills, to say the least.  So to be able to turn to people you can trust, both for support and for new equipment, is a real blessing. I would recommend their team.

 

Enterprise Care Nick Christodoulou CEO

http://enterprisecare.net/

Unique Care Homes

“One company you can rely on” 

Unique care homes have been using Apex for numerous years now and I have no hesitation in recommending their services to businesses or individual users.

 

I have worked with many computer companies, but none have satisfied our needs, quite like the services Apex have been able to supply.

 

The staff are very professional and knowledgeable and go beyond what is necessary to help out when problems arise.

 

From their technicians to their accounts department, they truly are one company you can rely on.

 

Donna Phoenix

Unique Care Homes

http://uniquecarehomes.co.uk/

ESET logo

“Always been a positive experience”

We’ve been providing security solutions to Apex Computing for a number of years now and it’s always been a positive experience. They’ve embraced our product set for the benefit of their customers and totally understand each of their customers’ requirements on an individual basis.

 

Rob Fearnley

Channel Sales Development Manager

ESET

https://www.eset.com/

Manchester carers logo

“Excellent service and support” 

We have continued to get excellent service and support from Apex Computing Services.

 

With Manchester Carers being a local independent charity, we rely on an honest, trustworthy and innovative IT support company.  We are really happy with the service we have received over the years and we value their IT knowledge and expertise.

 

Not only are we really happy with Apex’s service but it’s gone beyond that. They have really recognised the carers within the Manchester Community and we were exceptionally grateful when they made us their Charity of the Year 2016.

 

Apex is a growing, forward thinking company that provides for the local community not just employing local Manchester people, but they want to support the local community and its carers. They take corporate social responsibility really seriously and when we work with their team, we feel their passion and compassion towards our charity and for that, we are extremely thankful!

 

Shirley Devine Chief Executive

Manchester Carers

http://www.manchestercarers.org.uk/

Why choose us?
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How can we help you? 

We know that running a small business is challenging.

 

As the business owner you’re responsible for a lot of moving parts, including IT. Well we’re here to take that pressure off your hands by acting as your in house IT team.

 

You can call us any time with your support query and our experienced and qualified team will help. As an established business with over 20 highly professional and highly trained computer engineers based in Manchester, we take a personal, jargon free approach to IT support.

 

When you choose us as your IT Support company for your small business, you can get back to focusing on your business, knowing that our team of experts is focused on your IT infrastructure.

 

We offer free and impartial advice to all new customers. Call us today with your query and we’ll work out the best possible solution for your business.

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Why Choose Us?

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We are a full service IT Support company based near Media City. 

At Apex Computing Services, we’ve been growing with our clients year on year and now have a team of over 20 highly professional and experienced technical engineers covering all aspects of IT Support, Cloud Solutions and Network Management.

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No job is too small or too big for our qualified engineers.

We’re proud of the service we deliver and of the relationships we build with our clients over the long term. No job is too small or too big for our qualified engineers and we cover all sectors including small businesses, large corporates and the education sector.

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Support 24 hours a day, 7 days a week, 365 days a year.

We provide unhindered support 24 hours a day, 7 days a week, 365 days a year. If a problem occurs it doesn’t matter what time it is or what day of the week it is. Come rain or snow, we will be there to solve the issue and offer you support. We’re always on hand to help.

What can we provide?

We are a full service IT Support Company offering a huge range of services, including:

Outsourced Service Help Desk

 

Backup Solutions

 

Cloud Computing

 

Equipment and Software Supply

 

Compliance Guidance and GDPR Support

 

Cyber Security Services

 

Penetration Testing

 

Data Encryption

 

Wireless Systems

 

Remote Working

 

Office 365 Support

 

Secure Messaging Services

Cyber Essentials Accreditations

 

Computer and Server Repair

 

Licensing Advice

 

Internet and Connectivity Solutions

 

Asset Management Solutions

 

VOIP and Telephony Services

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