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Expert IT Support in Manchester

Discover how Apex can help your Business.

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When optimised effectively,
IT Support can become the key to unlocking efficiency and business growth.

That’s why we’re here, to help you get it right first time and set your business up for the future.

In today’s online world, the IT support, infrastructure, and level of security that you put in place can make or break your business.

The right IT solution for your business adds value and creates a competitive edge. With Apex Computing, a Microsoft Solutions Partner, you’re guaranteed a level of support like no other. We provide the very best in technical assistance and service provision.

From Server Management and Data Encryption to Microsoft 365 support, Data Backup and Equipment Repairs, we offer solutions to meet your business requirements. Whether you’re an SME or even a global powerhouse, we can help. Based near Media City in Manchester, our team of experts are ready to resolve your next IT challenge.

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Why choose Apex Computing over other
Manchester IT Support companies?

We have a fully supportive, efficient and results-driven team here at Apex Computing.
This is emphasised by our superb testimonials and 5-star reviews on Google.

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Meet Apex Computing

What does Apex Computing offer?

Here are just some of our areas of expertise. Discover the business benefits of IT Support.

Managed IT Solutions

Instead of waiting to find solutions to your IT problems, you can now pass on your worries to a team of dedicated technology experts.

Supplementary IT

Supplementary IT Support offers partially outsourced services to complement your existing IT Manager or team.

Cloud Services

Rather than relying on static data storage solutions and on-premise servers, our Cloud services offer the flexibility that your business needs.

Cyber Security

With cyber-attacks becoming increasingly sophisticated, it’s vital to ensure your business has Cyber Security solutions that will last.

Business Continuity

We can help you create a Business Continuity plan that will enable your business to continue with minimal downtime should the worst happen.

Connectivity & Telephony

Whether you’re talking to customers, staff or working on a project – you need a connection you can rely on.

We’ll take care of your IT, so that you can focus on the
things that matter most to your business

We are here to help - 24 hours a day, 7 days a week, 365 days of the year.

With Apex Computing, you’ll get more than just quick fixes

Friendly consultation

Our team will provide you with expert advice on any area of your IT. Don't worry; we won't confuse you with jargon, we'll speak to you like a human and ensure you talk to a friendly member of our team within minutes, rather than an automated machine.

Expert support

All of our staff members are highly trained, skilled IT professionals. We will offer you reliable support across a range of IT services. Our team have a breadth of knowledge across multiple areas, and we're confident in our abilities to advise you on any issues you may have.

Rapid responses

Our IT Support helpdesk is available to customers 24/7/365. We never miss a beat, and will be on hand to solve a problem immediately. If we can't help you remotely, we'll send out a technician to you straight away. 

Manchester businesses who trust Apex Computing with their IT

  • Lavish Alice
  • Black Pudding Company
  • Halle
  • DMR
  • Umbrella
  • Kingdom
  • Clifford
  • The St James Club

Featured Case Study:
Pyranha Mouldings

"We interviewed a number of companies and went and visited them, had them visit us, and Apex came out on top of that. They were really nice people to work with, super friendly, super helpful, even before we started working with them. And we just knew that we could rely upon them and that we could treat them as part of our team.

We've definitely noticed a huge improvement in business continuity and security since working with Apex. We, unfortunately, were the victims of a ransomware attack prior to working with Apex and specifically looked for a company that would look after us in the event of anything like that in the future, but more importantly, prevent it. Apex has certainly been very open with us about the threats that are around, what we can afford as a business to put in place and what we really should be considering having in place."

Book a strategy session with an Apex Computing expert

Why work with Apex Computing?

Since 2003, we have been providing our customers with a whole host of IT solutions including; Cloud Services, IT Infrastructure, IT Security, as well as systems that allow operational continuity, at both the local and global scale.

Regardless of company size and industry – our customers come from markets as varied as the property, medical, accountancy, legal and charity sectors – each of our customers receives a customer-focused approach that takes their needs into account and provides a service that they can always depend on.

Whether it’s a query, a printer issue or a complete outage; our technical engineers are always by your side - supporting you in every way they know how.

Our team of specialists truly understand both technology and people.

We know the effect that an IT problem or challenge can have on your business. We don’t rest until your issue has been resolved, allowing you to get back to business as soon as possible.

But our support doesn’t stop there. We can help with software and hardware procurement. We can repair servers, desktops and network equipment, as well as provide managed and proactive IT Support.

We pride ourselves on the high level of support we deliver to our customers.

IT Support for all industries

Our convenient location enables us to provide high-quality services to a variety of industries in Manchester including: Professional Services, Manufacturing, Travel, Fashion, Recruitment and more.

Wealth of experience

As Microsoft Solutions Partners, our team are regularly trained on all the latest collaborative IT solutions and updates. This means you can trust your data, applications, and software are in safe hands with us.

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Bespoke services

We will find the right solution for your business;  at the price  you need.  We’ll liaise with third-party providers on your behalf and make sure that you only pay for what you need.

We’re a highly professional full-service IT Support company in Manchester. Our family-run business has been providing IT Support in Manchester and across the North West since 2003.

Here are 7 reasons why you should choose Apex Computing

 / 01

We specialise in IT Support, Cloud Solutions, Business Continuity systems and IT Security, meaning we have everything you need to ensure you are always fully operational.

 / 02

We have a customer-focused approach, superb reviews, and industry accreditations, which include being a Microsoft Solutions Partner, trusted Cyber Essentials Partner and an Exclaimer Partner, this instils confidence in our customers.

 / 03

We have customers from sectors as varied as security, property, leisure, medical and accountancy, who consider us experts when it comes to understanding, and delivering, on their specific needs.

 / 04

Our team is available 24/7/365, so regardless of whether it’s 3am, 11pm at night, Christmas, or a Bank Holiday, we will be there to support you through any circumstance.

 / 05

Our advanced ticketing system places priority on the issues of most concern, ensuring that every query, question, and problem gets resolved in a timely fashion.

 / 06

Should you experience a severe issue, we can have engineers onsite before the situation worsens.

 / 07

We are easily found in Manchester, meaning you can visit us whenever you like to discuss our range of services, systems, and upgrades that we can provide you with.

 

Featured Case Study:
Roma Finance

"One of the most immediate benefits of working with Apex was their approach to cyber security... There have been occasions where an issue was resolved before we were even aware of it...Apex are highly responsive to support tickets and clear about prioritisation. Emergencies are dealt with immediately, and lower-priority issues are resolved within the agreed SLA.

"It's not transactional, but ongoing and collaborative... Speak to Apex. If you're looking for a long-term, professional IT relationship, it's hard to go wrong. They've been transparent, reliable, and a true partner throughout."

What our clients say about Apex Computing

  • John Guilfoyle, BeebotAI

    We approached Apex Computing as we needed to ensure we were getting the most from our Online Cloud Services. Their service desk also ensures our staff can ring with any IT Problems they may have, to get them resolved quickly, and allowing them to get on with their job - not be trying to fix IT problems! Thank you, Apex.

  • Corrie Duncan, Kennedy Redford

    The onboarding process was painless, the steps were outlined from the beginning, and any questions were answered when required," said Corrie Duncan. "During, or immediately after our onboarding period, we had 3 total laptop failures (likely due to inherited issues), it felt like Apex were doing their best to fix the problems, and it was refreshing to receive periodic updates (from our account manager) on the ongoing repairs.

  • James Wetherall, Wetherall's Financial Planning

    The professional, responsive, and personalised IT support allows them to concentrate on what they do best: providing top-tier financial advice and services. "The fees are good value and enable me to get on with looking after my clients and running the practice without worrying about IT.

  • Kim Marlor, Krystal Clear Accounting

    In the last year, it's been the invaluable help and support in terms of moving offices. So making sure that we did have the right in terms of Cyber Security and that we have the right infrastructure in place. So we've completely changed the infrastructure and it feels like we've grown up a lot. And also it was the fact that our account manager was also able to explain how we could be more productive and efficient, you know, should something go wrong. So if somebody leaves a laptop on a train, we can wipe the laptop remotely. So all these additional kind of support features that again, you wouldn't necessarily think about, but it just relieves that headache.

  • Steve Foster, Kingdom Services Group

    Our company has grown considerably since Apex Computing first started to support us in 2009 and they have been pivotal in making sure our IT infrastructure has been able to support this growth. Our company operates 24/7 and monitors over 25,000 manned guards. Apex Computing has always responded quickly to solve any problems and never failed to answer the phone at any time.

  • Matthew Wilkinson, Pyranha Kayaks

    As soon as we joined Apex Computing, we immediately noticed a sharp increase in the number of IT Support calls we were making; not because of any increase in the number of IT issues we were experiencing, but simply due to the fact that we knew any issues we might have would be fixed promptly and efficiently, and therefore had no inhibitions in calling on Apex Computing for help.

  • Pawel Klamann, David M Robinsons

    Before adopting the Apex Cyber Security Sphere, our business faced fragmented cybersecurity solutions, gaps in staff training, and the challenge of keeping pace with rapidly evolving cyber threats. The Sphere streamlined our defences by centralizing our security tools and measures. Additionally, it provided comprehensive training for our staff, ensuring they're equipped to handle emerging threats. With the dynamic nature of cyber threats, having the Sphere ensures we stay current, safeguarding our most critical asset: data.

  • John Porter, Wrigley Claydon Solicitors

    The main benefit of working with Apex is the responsiveness that we get. The help desk is really useful and supportive and we sometimes find that they've actually solved problems before we knew that we had them. The responsiveness, the friendliness from the approach that Daniel took with us all those years ago that seems to sift right through the business that whoever we deal with wants to deal with us, cares about what they can do for us, and the ethos across the company is second to none.

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FAQs

IT Support refers to any assistance given for technology-related products and services, such as networks, hardware, software, and cloud-based systems. Our IT Support covers a broad spectrum of services, including: 

  • Easy Switching – Making moving to us from your current provider as easy and stress-free as possible. 
  • Servers & Networks – We’ll ensure that your network is always running at peak performance, keeping your systems, processes, and data safe. 
  • Repairs: We provide both onsite and remote support for servers, network equipment, desktops, and mobiles, among other business tools. 

The IT Infrastructure that we develop can strengthen your core capabilities and ensure that functions run efficiently. Our services include: 

  • Equipment Support – Partnerships with reputable brands such as Microsoft, HP, Dell, Apple and Google, make it easy for you find the right products and services for your business. 
  • Connectivity & Telephony – We’ll help you move from a traditional landline to a flexible, fully-featured VoIP solution. Make your voice count with call recording, extensions and conference calling capabilities. 
  • Wireless Systems – With superb coverage and fast data transfer speeds, we will enable safe usage on your network. 

IT Security is important for several reasons, including: 

  • Defending against malware, viruses, bugs, hacks and cyber-attacks. 
  • Protecting your company’s reputation among customers as a safe and secure data handler. 
  • Full compliance with GDPR (General Data Protection Regulation). 

We offer a range of IT Security solutions, including: 

  • Cyber Essentials and Cyber Essentials Plus – government-approved cyber security standards that provide peace of mind for you and your customers.  
  • ESET Endpoint Encryption – Safely encrypts data from sources as varied as files, folders, and emails. 
  • Penetration Testing – Identifies security flaws and helps perfect your company’s protections. 

The Cloud allows you to store and access data, programs, resources, and software over the internet, as opposed to on your computer’s hard drive. These functions are stored on servers which we manage, maintain and monitor ourselves.  

Our offerings Include: 

  • Microsoft 365 – range of licenses, including E1, E3 and Business Premium. 
  • Hosted Desktop – Allowing you to access a virtual version of your desktop from anywhere in the world. 
  • Microsoft Azure – Upgrade, expand and streamline your business via Microsoft’s cloud-enabled platform – without the need for any extra hardware. 

The modern enterprise relies on its IT infrastructure; but if yours were to suffer critical server issues or data loss, you’d want the systems and processes in place to minimise disruption and ensure you could continue working through the crisis. Creating and implementing a Business Continuity plan is imperative for continued success, and includes: 

  • Disaster Recovery Planning – Fully tested and researched planninglisting affected hardware and software plus estimated recovery times before full functionality is restored. 
  • Backup Systems – Including everything from virtualisation and replication of servers, to SharePoint backup services, SQL database backups and network backups. 
  • Asset Management – We keep track of our customers’ hardware and software to ensure they are updated, optimised and working proportionately without draining vital resources. 

Book a strategy session with an Apex Computing expert

Do you need an IT Support company in Manchester?

We’re right on your doorstep, with everything your business needs.

We’d love to chat.