Expert IT Support in Manchester

Discover how Apex can help your Business. 

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When optimised effectively,
IT Support can become the key to unlocking efficiency and business growth.

That’s why we’re here, to help you get it right first time and set your business up for the future.

In today’s online world, the IT support, infrastructure, and level of security that you put in place can make or break your business.

The right IT solution for your business adds value and creates a competitive edge. With Apex Computing, a Microsoft Gold Partner, you’re guaranteed a level of support like no other. We provide the very best in technical assistance and service provision.

From Server Management and Data Encryption to Microsoft 365 support, Data Backup and Equipment Repairs, we offer solutions to meet your business requirements. Whether you’re an SME or even a global powerhouse, we can help. Based near Media City in Manchester, our team of experts are ready to resolve your next IT challenge.

apex computing-1

 

Why choose Apex Computing over other
Manchester IT Support companies?

We have a fully supportive, efficient and results-driven team here at Apex Computing.
This is emphasised by our superb testimonials and 5-star reviews on Google.

Google 5 Star

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Meet Apex Computing

What does Apex Computing offer?

Here are just some of our areas of expertise. Discover the business benefits of IT Support.

Managed IT Solutions

Instead of waiting to find solutions to your IT problems, you can now pass on your worries to a team of dedicated technology experts.

Supplementary IT

Supplementary IT Support offers partially outsourced services to complement your existing IT Manager or team.

Cloud Services

Rather than relying on static data storage solutions and on-premise servers, our Cloud services offer the flexibility that your business needs.

Cyber Security

With cyber-attacks becoming increasingly sophisticated, it’s vital to ensure your business has Cyber Security solutions that will last.

Business Continuity

We can help you create a Business Continuity plan that will enable your business to continue with minimal downtime should the worst happen.

Connectivity & Telephony

Whether you’re talking to customers, staff or working on a project – you need a connection you can rely on.

We’ll take care of your IT, so that you can focus on the
things that matter most to your business

Our specialist team are available 24 hours a day, 7 days a week, 365 days of the year, to provide ongoing IT Support when you need it most.

With Apex Computing, you’ll get more than just quick fixes

Friendly consultation

Our team will provide you with expert consultation on any area of your IT. But don’t worry, we won’t use all the jargon and tech-terms. We’ll speak to you like a human and ensure you always get to talk to a friendly member of our team within minutes rather than an automated machine.

Expert support

All of our staff members are highly trained, skilled IT professionals. We will offer you reliable support across a range of IT services. We’re confident in our ability to advise on any issue because our team are full of specialists with a breadth of knowledge across multiple areas.

Rapid responses

Our IT Support helpdesk is available to customers 24/7/365. This means we never miss a beat and will be on hand to advise and solve problems immediately. If we can’t help you remotely, we’ll send out a technician to you straight away.

Manchester businesses who trust Apex Computing with their IT

  • Lavish Alice
  • Black Pudding Company
  • Halle
  • DMR
  • Umbrella
  • Kingdom
  • Clifford
  • The St James Club

Featured Case Study:
The Bury Black Pudding Company

"We had experienced considerable growth over the past 5 years and quickly realised our IT requirements & support were no longer adequate. A new member of our management team mentioned they had worked with Apex Computing at a previous company and was very complimentary about the service they provided. When we investigated the possibility of switching suppliers, our meetings with Chris and Daniel gave us the assurances and confidence we required to make the move.

A change like this is never a comfortable time for a business but we have not regretted it, they are knowledgeable, helpful, quick to react and competitively priced. Their advice has helped our IT infrastructure grow to accommodate the growth of our successful and expanding business.

We are now keen to move our business forward to embrace the industry 4 revolution in data analysis and with Apex Computing by our side we feel we can achieve our goals. We would recommend Apex Computing Services to any company without hesitation."

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Why work with Apex Computing?

Since 2003, we have been providing our customers with a whole host of IT solutions including Cloud Services, IT Infrastructure and IT Security as well as systems that allow operational continuity, at both the local and global scale.

Regardless of company size and industry – our customers come from markets as varied as the property, medical, accountancy, legal and charity sectors – each of our customers receives a customer-focused approach that takes their needs into account and provides a service that they can always depend on.

Whether it’s a query, a printer issue or a complete outage – our technical engineers are always by your side, supporting you in every way they know how.

Our team of specialists truly understand both technology and people.

We know the effect that an IT problem or challenge can have on your business. We don’t rest until your issue has been resolved, allowing you to get back to business as soon as possible.

But our support doesn’t stop there. We can help with software and hardware procurement. We can repair servers, desktops and network equipment, as well as provide managed and proactive IT Support.

We pride ourselves on the high level of support we deliver to our customers.

IT Support for all industries

Our convenient location enables us to provide high-quality services to a variety of industries in Manchester including: Professional Services, Manufacturing, Travel, Fashion, Recruitment and more.

Wealth of experience

As Microsoft Gold Partners, our team are regularly trained on all the latest collaborative IT solutions and updates. This means you can trust your data, applications, and software are in safe hands with us.

Bespoke services

We will find the right solution for your business;  at the price  you need.  We’ll liaise with third-party providers on your behalf and make sure that you only pay for what you need.

We’re a highly professional full-service IT Support company in Manchester. Our family-run business has been providing IT Support in Manchester and across the North West since 2003.

Here are 7 reasons why you should choose Apex Computing

 / 01

We specialise in IT Support, Cloud Solutions, Business Continuity systems and IT Security, meaning we have everything you need to ensure you are always fully operational.

 / 02

We have a customer-focused approach, superb reviews, and industry accreditations, which include being a Gold Microsoft Partner, trusted Cyber Essentials Partner and an Exclaimer Partner, this instils confidence in our customers.

 / 03

We have customers from sectors as varied as security, property, leisure, medical and accountancy, who consider us experts when it comes to understanding, and delivering, on their specific needs.

 / 04

Our team is available 24/7/365, so regardless of whether it’s 3am, 11pm at night, Christmas, or a Bank Holiday, we will be there to support you through any circumstance.

 / 05

Our advanced ticketing system places priority on the issues of most concern, ensuring that every query, question, and problem gets resolved in a timely fashion.

 / 06

Should you experience a severe issue, we can have engineers onsite before the situation worsens.

 / 07

We are easily found in Manchester, meaning you can visit us whenever you like to discuss our range of services, systems, and upgrades that we can provide you with.

 

Featured Case Study:
Shirley Devine, Manchester Carers

“We have continued to get excellent service and support from Apex Computing Services. With Manchester Carers being a local independent charity, we rely on an honest, trustworthy and innovative IT support company. We are really happy with the service we have received over the years, and we value their IT knowledge and expertise.

Apex is a growing, forward-thinking company that provides for the local community not just by employing local Manchester people, but they want to support the local community and its carers. They take corporate social responsibility really seriously, and when we work with their team, we feel their passion and compassion towards our charity, and for that, we are extremely thankful!”

What our clients say about Apex Computing

  • Paul Rebbitt, Park Hose

    As a small business, we have tried to concentrate on giving service to our customers rather than spending too much time getting a proper computer system infrastructure to cope with increasing work. As a result, we suffered, and Apex Computing came to our rescue going beyond expectations by trying to sort our existing problem before offering a full solution. I thoroughly recommend them.

  • Embryo Digital, embryodigital.co.uk

    Apex Computing is a fantastic IT Support company with great people and client service. We are in regular contact with them and have never had a bad experience. We value their knowledge here at Embryo Digital and they support us with any IT issues we have with incredible care and attention.

  • Tarik Saleem, The Linen Group

    As with moving to any new supplier there is always a nervous feeling. Business continuity is paramount. All of our inventory is RFID tagged, so if our IT systems stop, so does our production. Our customers are not interested in IT problems, they need large volumes of linen for their daily operations. We needed IT support that understood our business. We made the right choice moving to Apex. Apex are proactive, efficient and show great understanding.

  • David Busby, Around Town Flats

    After consulting other competitors on the market, we were blown away by Apex Computing. They understood our needs, offered a personal service and to date have performed exceptionally. I really can't recommend them enough.

  • Steve Foster, Kingdom Services Group

    Our company has grown considerably since Apex Computing first started to support us in 2009 and they have been pivotal in making sure our IT infrastructure has been able to support this growth. Our company operates 24/7 and monitors over 25,000 manned guards. Apex Computing has always responded quickly to solve any problems and never failed to answer the phone at any time.

  • Matthew Wilkinson, Pyranha Kayaks

    As soon as we joined Apex Computing, we immediately noticed a sharp increase in the number of IT Support calls we were making; not because of any increase in the number of IT issues we were experiencing, but simply due to the fact that we knew any issues we might have would be fixed promptly and efficiently, and therefore had no inhibitions in calling on Apex Computing for help.

  • James Beazley, 6group.com

    We have been using Apex Computing Services for over 5 years for our IT Support. Over the years of working with Director Chris Gorman and the support engineer team they have really gone above and beyond our expectations. I trust Chris and the team to handle any of our IT Support issues and find them extremely helpful and they are a joy to work with.

  • Shirley Devine, Manchester Carers

    We have continued to get excellent service and support from Apex Computing Services. With Manchester Carers being a local independent charity, we rely on an honest, trustworthy and innovative IT Support company. We are really happy with the service we have received over the years and we value their IT knowledge and expertise. They take corporate social responsibility really seriously.

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FAQs

IT Support refers to any assistance given for technology-related products and services, such as networks, hardware, software, and cloud-based systems. Our IT Support covers a broad spectrum of services, including: 

  • Easy Switching – Making moving to us from your current provider as easy and stress-free as possible. 
  • Servers & Networks – We’ll ensure that your network is always running at peak performance, keeping your systems, processes, and data safe. 
  • Repairs: We provide both onsite and remote support for servers, network equipment, desktops, and mobiles, among other business tools. 

The IT Infrastructure that we develop can strengthen your core capabilities and ensure that functions run efficiently. Our services include: 

  • Equipment Support – Partnerships with reputable brands such as Microsoft, HP, Dell, Apple and Google, make it easy for you find the right products and services for your business. 
  • Connectivity & Telephony – We’ll help you move from a traditional landline to a flexible, fully-featured VoIP solution. Make your voice count with call recording, extensions and conference calling capabilities. 
  • Wireless Systems – With superb coverage and fast data transfer speeds, we will enable safe usage on your network. 

IT Security is important for several reasons, including: 

  • Defending against malware, viruses, bugs, hacks and cyber-attacks. 
  • Protecting your company’s reputation among customers as a safe and secure data handler. 
  • Full compliance with GDPR (General Data Protection Regulation). 

We offer a range of IT Security solutions, including: 

  • Cyber Essentials and Cyber Essentials Plus – government-approved cyber security standards that provide peace of mind for you and your customers.  
  • ESET Endpoint Encryption – Safely encrypts data from sources as varied as files, folders, and emails. 
  • Penetration Testing – Identifies security flaws and helps perfect your company’s protections. 

The Cloud allows you to store and access data, programs, resources, and software over the internet, as opposed to on your computer’s hard drive. These functions are stored on servers which we manage, maintain and monitor ourselves.  

Our offerings Include: 

  • Microsoft 365 – range of licenses, including E1, E3 and Business Premium. 
  • Hosted Desktop – Allowing you to access a virtual version of your desktop from anywhere in the world. 
  • Microsoft Azure – Upgrade, expand and streamline your business via Microsoft’s cloud-enabled platform – without the need for any extra hardware. 

The modern enterprise relies on its IT infrastructure; but if yours were to suffer critical server issues or data loss, you’d want the systems and processes in place to minimise disruption and ensure you could continue working through the crisis. Creating and implementing a Business Continuity plan is imperative for continued success, and includes: 

  • Disaster Recovery Planning – Fully tested and researched planninglisting affected hardware and software plus estimated recovery times before full functionality is restored. 
  • Backup Systems – Including everything from virtualisation and replication of servers, to SharePoint backup services, SQL database backups and network backups. 
  • Asset Management – We keep track of our customers’ hardware and software to ensure they are updated, optimised and working proportionately without draining vital resources. 

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Do you need an IT Support company in Manchester?

We’re right on your doorstep, with everything your business needs.

We’d love to chat.