Welcome to Apex Computing Services

IT SUPPORT IN MANCHESTER

We are a full service IT Support company based near Media City, Manchester.

Introducing Apex

No matter the size of the issue, we’re always there to help. If it matters to you, then it matters to us.

 

In today’s online world, the IT support, infrastructure and level of security that you put in place can make or break your business. They ensure that operations run smoothly, and that unexpected issues, such as equipment breakdown, security breaches and downtime are kept to a minimum, and resolved as quickly as possible. With Apex Computing Services, you’re guaranteed a level of support like no other, providing the very best in technical assistance and service provision.

 

From server management and data encryption to Office 365 support, data backup and equipment repairs, we offer a variety of solutions that meet your business requirements – regardless of whether you’re a 3-man operation, an SME or even a global powerhouse. With a base in Manchester, our unique ticketing service ensures that priority is given to the most severe issues, while our helpdesk is always available to answer any queries or concerns that you may have. Our specialist team are available 24 hours a day, 7 days a week, 365 days of the year, to provide ongoing IT support when you need it the most.

 

Our bespoke approach, 5-star reviews and industry-rated accreditations, which includes being a Gold Microsoft Partner, an Exclaimer Partner and a trusted Cyber Essentials Partner, shows that our services are credible and trustworthy. With free site surveys, security audits and customisable service packages available, we truly believe in providing our clients with a personalised service that goes above and beyond their expectations, every time.

 

We take care of your business, so that you can focus on the functions that matter the most. Learn more about what we can do for you by visiting our dedicated service pages, reading our client testimonials and calling us today on 0161 233 0099 for a friendly chat about your options.

About Us

Since 2003, we have been providing our clients with a whole host of IT solutions including cloud services, IT infrastructure and IT security, as well as systems that allow operational continuity, at both the local and global scale. Regardless of company size and industry – our clients come from markets as varied as the property, medical, accountancy, legal and charity sectors – each of our clients receives a customer-focused approach that takes their needs into account, and provides a service that they can always depend on. Whether it’s a query, a printer issue or a complete outage – our technical engineers are always by your side, supporting you in every way they know how.

Our team are not only specialists who truly understand the services, but are friendly, responsive and are always there to get you through the tough times. We know the effect that a server breakage or mass data loss can have on your business, and making this a priority, our engineers respond property. We don’t rest until the issue has been resolved, allowing you to get back to business as normal.

But our support doesn’t stop there. We can help with software and hardware procurement. We can repair servers, desktops and network equipment, as well as provide regular maintenance for efficient running. We can answer any and all queries that will give you peace of mind. We pride ourselves on the high level of support we provide our clients with.

IT Support Manchester

“We have seen an improvement in the way we are doing business thanks to Apex’s on-going computer support. They have fabulous customer care, quick call response and most importantly their technical knowledge is excellent. I would recommend them highly to anyone. Good at communicating and helping customers understand what is needed. If you are looking for honest, genuine IT support with customer interests at heart and not money, Apex are the provider to choose.”

– Gina Harlin, Traffic Direct Ltd

We help with cyber support

 

With threats such as ransomware, phishing, data leakage and viruses ripe within the online world, the protective measures you put in place could be the difference between recovery and catastrophe. At Apex Computing Services, we take security seriously, providing a variety of services that help protect your business against any and all threats that come your way. Whether you’re after Cyber Essentials, penetration testing, device encryption or email security, you’ll receive a solution that you can rely on, time and time again.

 

Not only can we set up, manage and maintain these vital systems, but we can also offer guidance on safe business practices. Clients regularly praise our recommendations, which have included staff training for cyber awareness, hiring a data protection officer and carrying out regular data risk analysis and security audits, which we are only too happy to help you with, or even conduct ourselves. We can assess your business, potential risk points and identify areas for improvement, providing that bespoke approach that keeps our varied clients in business.

 

Combined with our 24/7/365 technical assistance and industry-recognised accreditations, you know that you’ll be in safe hands with us.

Server Network Management IT Company Manchester
Datto Office 365 Backup

We help with Office 365

 

Wouldn’t it be great if you could access all of your workplace files and applications such as Word, PowerPoint, Outlook, Skype and OneDrive from any device, anywhere in the world? Wouldn’t it be wonderful if you could remove the need for servers, upgrades and backups, streamlining your business capabilities and reducing your outgoing costs? Office 365 provides flexibility, availability and scalability for businesses of all shapes and sizes, improving business efficiency and productivity, no end.

 

We understand the stress that comes from moving to a new system, which is why we’re the perfect partner. From helping you choose the right licence, to our onsite visit and data transfer, we ensure a smooth process from start to end. With 99.9% uptime and full support always available, we can maintain the tools that allow your business to function all day, every day.

VOIP and Telephony

Every interaction your clients have with you is an opportunity to convey the professionalism, friendliness and capabilities that your business was undoubtedly built on, and therefore, every touchpoint – from your website to your points of communications – should be optimised for effectual usage. Whether you’re looking for conference calling, call recording and customisable hold music or caller display, unlimited extensions and IVR welcome messages, we can provide phone systems that cover all of your telephony needs, leaving your clients feeling nothing but impressed. We offer the full package, and due to our partnerships with communication giants such as Infinitel and M247, we do so at very reasonable prices.

 

Our VoIP service is also a popular choice, allowing voice and video calls to be made over the internet, cutting costs and allowing integration with other business systems and applications. Especially great for connecting to offices and team members in varying locations, VoIP is also scalable and can easily connect to the Cloud.

voip
people on headsets

IT Support

No company is perfect, but no company should be offering their clients a service ripe with slow response times, data loss, out of date hardware or security breaches that could impact their operations, damage their reputation and put their own clients at risk. If you’ve been unhappy with your current provider, then it’s time to switch to a company that prides itself on the expertise and knowledge of its technicians and engineers, providing the support you need, when you need it the most.

 

From our network audits that identify potential security risks, document your backup procedures and provide advice on how your network could be running better to our network and server support that monitors, maintains and repairs, we ensure your systems are always working at full speed. No business in Manchester provides the level of IT Support that we do, so it’s no wonder that our clients always come back for more.

 

For those looking for more extensive security for their business and clients, we also offer Cyber Essentials Plus.

Microsoft Support

We are a Microsoft Gold Partner, meaning we can help you get the most out of your Office 365, Microsoft Azure and the full suite of Microsoft-based equipment, systems and applications. From helping you choose the right licence for your business to the migration, installation, management and maintenance, we’re there every step of the way, providing tailored advice that always keeps your needs at the core of our recommendations and actions.

 

Right from the start, we make sure you get the most cost-effective solution, taking you through the available options and detailing their benefits. Should you ever need help with a query, issue or system reset, we’re just a phone call away, and our technical staff are always on-hand to help.

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help desk

Outsourced IT Help Desk

Managing and maintaining an extensive and efficient support system in-house can be an expensive and time-consuming endeavour, especially if you’re a small business just starting out. When you’re trying to build up a strong reputation too, or maintain one as a secure partner to do business with, how you handle queries, system upgrades, outages, breakdowns and server issues is paramount to your success, and a testament to how you do business. With benefits including instant expertise, fast turnaround and engineers onsite should you require it, our outsourced IT help desk can give you and your clients peace of mind, allowing you to focus on the functions that matter the most.

 

Our advanced 1-5 ticketing system places priority on the issues of most concern, and combined with our real-time dashboard and ticket trail, we ensure that everything gets resolved in a manner that benefits your business, preventing the same issue from occurring again.

Cloud Services

With benefits including scalability, flexibility and remote collaboration, it’s no wonder that businesses from sectors as varied as the travel, jewellery, manufacturing and recruitment are switching to the Cloud. From hosted desktops and online file storage to full SharePoint services and Office 365, we can deliver a Cloud solution that is tailored to your business, no matter your size or functionality.

 

Our Cloud services provide you and your staff with the freedom to access your files, business applications and emails wherever there is an internet connection, increasing productivity, allowing remote working and ensuring that all team members can stay in touch while at conferences, conventions and meetings across the globe. Along with data backup and recovery, site to site VPN’s and advice on proper usage of tools such as DropBox and Google Docs, we recommend you talk to one of our specialists today about what else we can do for you.

cloud
computer

Repairs

We know that high performance servers that run commercial applications on a 24/7/365 basis need rapid, expert care when they unexpectedly breakdown or fail. With over 15 years’ experience with a wide range of IT-related equipment, we can quickly diagnose, repair and return systems back to their up-and-running selves ensuring minimum impact on business operations.

 

Not only can we repair servers, desktops and network equipment, we can also build, supply and maintain them for you too, based on your own unique specifications. Whether you’re looking for a specific RAM, bandwidth, hard drive or backup system, we’ll create the perfect solution for you and your business. Our full service business covers everything from IT support and connectivity through to printing supplies and spare parts, so with us, you’ll always be covered.

Cyber Essentials

With the average cost of a security breach just shy of £3.5 million in 2018, with 43% of cybercrime being committed against small businesses, there has never been a greater need to protect your business, its reputation and growth potential. Launched in 2014 by the National Cyber Security Centre, Cyber Essentials is designed to make the UK a safer place to conduct business, protecting companies against common cyber attacks, viruses and malware.

 

Concentrating on five key controls: boundary firewalls and internet gateways; secure configuration; access control; malware protection; patch management, Cyber Essentials is a self-assessment consisting of a evidence-based questionnaire that ensures that business functions such as your password policy and security policy are up to code. We can help you fill out this questionnaire, as well as detail areas for improvement, ensuring you’re fully-equipped for any attack that comes your way.

 

For those looking for more extensive security for their business and clients, we also offer Cyber Essentials Plus.

internet security

How can we help?

  
IT Support Manchester
  

IT Support Desk

 

Outsourced IT Support

& Service Helpdesk

  
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Cloud Solutions Manchester
  

Cloud Solutions

 

Get the most from the

Cloud

  
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IT Support Manchester
  

IT Infrastructure

  

From Hardware to Network Cabling 

  
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IT Support Manchester
  

BCP Support

  

Keeping Your Business

Going

  
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Our Service Promise

Free Site Survey

Comprehensive IT Solutions

Competitive Prices

CRB/DBS Checked and Approved Engineers

Guaranteed Response Times

Friendly Support Team

Expert Advice

Microsoft Certified Engineers

Tech Jargon Free Support

What our clients say

Awards, Accreditations & Partners

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Latest News

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