IT Support for Financial Services

Helping financial services teams across Manchester and the UK

A single cyber attack or system failure can cost millions in losses and destroy decades of client trust.

At Apex, we keep your operations running with proactive security monitoring, reliable infrastructure, and engineers who respond fast when it matters.

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Financial Services IT Support That Protects Client Data and Keeps Systems Running

The Problem

System failures and cyber attacks disrupt everything. Your team can't work, clients can't get the service they expect, and a data breach can destroy years of hard-earned trust in seconds. Your team needs technology that just works; secure, reliable, and never getting in the way of serving clients professionally.

The Solution

At Apex, we prevent problems before they stop your operations. We monitor systems around the clock, respond fast when issues happen, and provide the security controls that protect sensitive client data.

24/7 monitoring and rapid response when markets are open

Security controls that protect client data and prevent breaches

Reliable infrastructure for CRM systems, business applications, and client communications

Disaster recovery that gets operations running fast after incidents

Core Benefits of IT Support for Financial Services Firms

Systems stay running when clients need service

Your operations don't stop when problems happen. We monitor everything around the clock, catch issues before they cause downtime, and respond within clear SLAs when you need help. Your team can work efficiently, clients get the service they expect, and your business runs smoothly without systems getting in the way.

Security that protects client trust and prevents million-pound breaches

Client data stays protected from the daily attacks targeting financial firms. We provide multi-layered defenses, proactive threat hunting, and rapid incident response that stops breaches before they damage your reputation.

Fast recovery when disasters strike

Ransomware attacks and system failures can't halt your operations for days. We back up critical data continuously, test recovery procedures regularly, and have clear plans to restore services fast.

Expert access that costs less than hiring

Get network engineers, security specialists, and compliance experts on demand without full-time salaries. We provide 24/7 support when markets are active, strategic guidance for your board, and predictable monthly costs.

What Our Financial Services IT Support Includes

Complete IT support that keeps client services running, protects sensitive data from daily attacks, and provides the reliable infrastructure you need at fixed monthly costs.

We defend against the daily cyber attacks targeting financial firms whilst keeping your client data secure. Multi-layered security controls protect client data, proactive threat hunting catches attacks before they succeed, and clear documentation makes audits straightforward instead of stressful.

Service includes:

Multi-layered defenses against phishing and ransomware.
Encrypted data protection for client financial records
Regular security testing to identify vulnerabilities before attackers do
Proactive threat hunting that identifies attacks before breaches happen
Security awareness training for staff handling sensitive financial data
Board-level reporting that non-technical directors understand

We monitor your critical systems around the clock, catch problems before they stop transactions, and respond fast within clear SLAs. Our UK-based team provides remote and on-site support across Manchester and the UK when your operations need it.

Service includes:

Round-the-clock monitoring of servers, networks, client client-facing systems.
Fast response within agreed service levels when you need help
UK-based helpdesk that answers quickly and fixes problems remotely
On-site visits when needed across your branches and offices
Proactive alerts before issues cause downtime or stop transactions
Clear monthly reporting showing what we protected and fixed

Ransomware attacks and system failures can't halt your operations when clients need to transact. We back up critical data continuously, test recovery procedures regularly, and maintain clear plans to restore services fast.

Service includes:

Automated continuous backups of transactions, client data, and critical systems
Regular restore testing to prove backups work when you need them
Business continuity plans so operations don't stop during disruptions
Ransomware protection with isolated backup copies
Fast recovery procedures that restore operations in hours not days
Documentation proving you can continue if suppliers fail

Your infrastructure needs to support fast transactions, multiple locations, and staff working securely from anywhere. We manage network performance, optimise systems that support trading operations, and ensure reliable connectivity across branches so operations run smoothly 24/7.

Service includes:

Network optimisation for fast transactions and trading operations
Secure connectivity across multiple branches and remote workers
Performance monitoring that catches slowdowns before clients notice
Infrastructure that supports 24/7 operations without downtime windows
Multi-factor authentication and secure remote access

Case Study

How We Support Roma Finance's Growth With Secure, Scalable IT Infrastructure

Roma Finance, a specialist commercial lender, needed IT support tailored to the stringent requirements of the financial sector. We implemented scalable infrastructure with layered cybersecurity controls, achieved Cyber Essentials Plus certification for compliance, and provided proactive threat monitoring with transparent reporting. Our responsive support with clear SLAs ensures their operations run smoothly, while our security approach protects client data and meets the regulatory standards expected in financial services.

Implemented scalable secure infrastructure

Achieved Cyber Essentials Plus certification.

Provided proactive threat monitoring.

Ensured financial regulatory compliance.

Trusted by Businesses Across All Sectors

From IFAs and wealth managers to mortgage brokers and property investment firms, Apex supports financial services teams nationwide with reliable IT, clear SLAs, and friendly UK-based engineers who understand professional service environments.

Why Choose Apex Computing for Financial Services

You need IT support from people who understand what's at stake in financial services: your reputation, your clients' trust, and your ability to serve them professionally when systems go wrong.
Here's what makes us different.

We understand that reliability matters more than features

Generic IT providers think "working" means systems are online. We know that in financial services, slow systems mean frustrated clients and team members who can't work efficiently. We monitor performance that affects your operations and catch problems before your team notices them.

Experience across multiple financial services locations

Offices, remote workers, and client meeting spaces all need the same security controls and performance. We connect different sites securely, maintain consistent policies across locations, and provide on-site support when systems at specific branches need attention.

We explain technology decisions to boards in plain English

When your leadership team asks about cyber risks or why you need specific infrastructure investments, you get clear answers without jargon. We provide monthly reports showing what we protected, what could go wrong if you don't act, and how spending aligns with business priorities. Directors who aren't technical can still ask informed questions.

Manchester-based team who responds during UK market hours

When you need help first thing Monday morning and issues need resolving before your team starts serving clients, you're speaking to UK-based engineers who understand urgency in financial services. We're not routing calls through overseas support centres or working across time zones when your clients need immediate answers.

Business-Grade Infrastructure That Scales

Consumer-grade equipment and undersized connections cause problems as your business grows. We specify business-grade connectivity, enterprise wireless systems, and properly designed infrastructure that accommodates growth. Your network supports business expansion instead of requiring complete replacement every few years.

Ongoing Support That Keeps Networks Running

Network infrastructure needs monitoring, maintenance, and prompt issue resolution to stay reliable. We provide ongoing support that keeps your network running properly, handles changes safely, and fixes problems fast. You're not left managing infrastructure yourself or scrambling to find help when something breaks.

Fixed Project Pricing With No Surprises

Network projects work on fixed pricing agreed upfront based on your requirements. Design, equipment, installation, testing, and documentation are all included. You know exactly what you're paying before work starts, with no surprise invoices or hidden charges during the project.

Frequently Asked Questions

1. Apex Winning Award for IT Support - Manchesters MSP

Ready to build your firm’s IT roadmap?

Tell us a few details about your organisation. One of our financial services IT specialists will get in touch for a no obligation chat about your goals, risks and timelines. We will outline clear next steps and a simple switch plan.