Cyber Security Awareness Training

Most data breaches happen because staff click the wrong link or fall for a scam. Our training teaches your team to spot threats and respond properly, reducing the risk of costly security incidents caused by human error.

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Cybersecurity awareness training that stops staff mistakes before they cause breaches

The Problem

Most breaches don't happen because of sophisticated hacking. They happen because someone clicked a suspicious link whilst working under pressure, used a weak password across multiple accounts, or accidentally sent confidential information to the wrong recipient. These everyday mistakes cost businesses thousands in breach recovery, and they're entirely preventable with proper training.

The Solution

At Apex, we train your team to recognise threats and respond properly before mistakes turn into breaches. Our awareness training uses realistic phishing simulations and short interactive courses to teach staff what to look for and what to do when something seems suspicious.

Training that teaches staff to spot phishing emails and suspicious activity

Simulated attacks to test responses and identify who needs extra support

Clear reporting showing improvement and remaining risks

Evidence of training for insurance and compliance requirements

How Cybersecurity Awareness Training Protects Your Business

Investing in the correct staff training reduces the kinds of mistakes that cause breaches and gives you proof you take security seriously. Here's how Apex's awareness training protects your business.

Reduce Breach Costs Before They Happen

Training reduces breach costs significantly compared to businesses without proper awareness programmes. Your staff learn to spot phishing emails, handle data properly, and report suspicious activity before it becomes an expensive incident. Prevention costs far less than recovery, and trained employees catch threats that technology alone would miss.

Satisfy Insurance Requirements and Lower Premiums

Cyber insurance providers now require proof of staff training before they'll cover claims, and some insurers offer reduced premiums for businesses with active awareness programmes. Our training gives you the documentation insurers demand and demonstrates you're managing risk properly. Without training evidence, claims can be denied even if you're paying premiums.

Meet Compliance Obligations Without Confusion

Standards like Cyber Essentials, ISO 27001, and GDPR expect regular staff awareness training as part of your security controls. We provide the training content, tracking, and certificates that satisfy auditor requirements. You get clear evidence your staff are trained on data protection responsibilities and security best practices.

Stop Repeat Mistakes From the Same People

Just 8% of employees account for 80% of security incidents. Our phishing simulations identify who's clicking suspicious links repeatedly so you can provide targeted support. You see exactly who needs extra training instead of guessing where vulnerabilities are, and reporting shows improvement over time.

Protect Your Reputation and Customer Trust

Customers expect you to handle their data responsibly. A breach caused by untrained staff damages trust and costs you business. Training shows clients and partners you take security seriously, whilst preventing the headlines and lost contracts that follow preventable incidents.

What our cybersecurity awareness training includes

Your staff deal with security threats every day, whether they realise it or not. A single click on the wrong email can bypass thousands of pounds worth of security technology. Our training gives your team the knowledge they need to spot threats before they cause problems.

Most successful attacks start with a phishing email. We teach your staff how to recognise suspicious emails, check sender addresses properly, spot fake websites, and understand the warning signs that something isn't right.

Training includes:

How to identify phishing emails and suspicious messages
Real examples of current phishing tactics
What to do when you receive a suspicious email
How to verify requests that seem unusual

Reading about phishing is one thing. Experiencing it is another. We send realistic (but safe) phishing emails to your staff to test what they've learned. When someone clicks, they get immediate feedback explaining what gave the email away.

Testing includes:

Regular simulated phishing emails sent to all staff
Instant training when someone clicks a test email
Tracking to see who needs additional help
Reporting showing your organisation's overall awareness level

Weak passwords cause more breaches than any sophisticated hacking technique. We teach your staff how to create proper passwords, why reusing passwords is dangerous, and how multi-factor authentication protects their accounts.

Training includes:

How to create strong, memorable passwords
Why password reuse puts you at risk
Setting up and using multi-factor authentication
Recognising password theft attempts

Not every threat arrives by email. We cover the risks of unsafe websites, suspicious downloads, public WiFi networks, and how to work safely when away from the office.

Training includes:

Identifying suspicious websites and download prompts
Risks of public WiFi and how to stay safe
Understanding browser security warnings
Safe practices for remote and mobile work

Your staff handle sensitive information every day. We explain what counts as sensitive data, how to handle it properly, and what happens when it's mishandled.

Training includes:

Understanding what data needs protection
Proper handling of customer and business information
Secure file sharing and email practices
Your responsibilities under UK data protection law

Training only works if you can see it's working. We track completion rates, test results, and improvement over time so you can demonstrate your staff are trained and your security is improving.

Reporting includes:

Individual completion tracking for all training modules
Phishing test results showing click rates and trends
Identification of high-risk individuals needing extra help
Compliance documentation for insurance and audits

Why Choose Apex Computing for Cybersecurity Assessment Services

Staff training only works if people actually pay attention and remember what they've learned. Here's what makes our training approach different.

Manchester-Based Support When You Need Guidance

Our team is based in Manchester and available when you need help rolling out training, understanding results, or deciding what to do about staff who keep clicking test emails. You're not dealing with a faceless platform with no support.

Training That Actually Keeps People Engaged

We don't bore your staff with hour-long videos full of jargon. Our training uses short, practical modules that show real examples of current threats and explain exactly what to do about them in language anyone can understand.

Simulated Attacks That Feel Real

Our phishing tests use realistic scenarios based on actual attacks we're seeing right now. Staff learn from genuine mistakes in a safe environment, with immediate feedback that explains what they missed and how to spot it next time.

Training That Fits Around Your Business

We schedule training and testing to suit your business needs. Whether you need everything done in a quiet period or spread throughout the year, we work around your schedule rather than forcing you into ours.

Reporting That Shows Actual Improvement

We track who's completed training, who's still clicking phishing tests, and how your overall risk level is changing over time. You get clear reports showing your investment is working, suitable for insurance requirements and compliance audits.

Case Study

How We Transformed Staff Security Awareness at David M Robinson The Jewellers

David M Robinson, The Jewellers, identified that human error and untrained end users posed their biggest security vulnerability. We implemented comprehensive staff training that transformed cybersecurity from a confusing technical topic into an approachable subject that their team actively engaged with. The ongoing training turned their staff from a potential weakness into a strength, significantly reducing breach risks and improving adherence to security protocols.

Identified human error risks

Implemented comprehensive staff training

Reduced security breach risks

Improved protocol adherence

Trusted by Businesses Across All Sectors

From finance and retail to manufacturing and non-profits, organisations across Manchester and the UK trust Apex for cyber security awareness training. See some of our partners below.

Frequently Asked Questions

1. Apex Winning Award for IT Support - Manchesters MSP

Need Help with your cybersecurity awareness training? Apex Computing is ready to help.

Our expert team is on hand to provide personalised support and guidance for your business technology needs. Whether you require strategic planning, managed IT support, or bespoke solutions, we are ready to ensure your systems run smoothly and securely.