Managed Network Services

Network downtime, security breaches, and poor performance cost UK businesses thousands per hour.

Our managed network services monitor your infrastructure around the clock, prevent problems before they escalate, and give you predictable costs without the need to hire specialist staff.

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Fix slow, fragile networks with managed network services that keep every site online

The Problem

Network problems often don't announce themselves until staff can't work, calls drop mid-conversation, or customers can't access your services.

The Solution

Our managed network services watch your systems day and night, catching and fixing issues before they stop your business. We set up your sites the same way so nothing gets missed, add backup connections that kick in automatically if your main link fails, and make sure important things like phone calls and customer systems get the bandwidth they need.

Round-the-clock monitoring that spots issues before they take you offline

Firewalls kept updated and secure against the latest threats

Backup internet connections that switch on automatically when your main line fails

Evidence of training for insurance and compliance requirements

Benefits of managed network services for your business

Less downtime means more productivity

Round-the-clock monitoring catches problems before they stop work. Backup connections kick in automatically if your main internet fails, and we fix issues whilst your team keeps working. You're not losing hours to outages or paying staff to sit and wait for systems to come back online.

Stronger security without the complexity

Firewalls stay updated against current threats, vulnerable devices get patched before attackers exploit them, and proper network segmentation stops breaches spreading. We handle GDPR compliance requirements and provide the documentation auditors need. Your data stays protected without constant security alerts disrupting your team.

Faster problem resolution when issues do occur

When something goes wrong, we're already looking at it. Clear escalation procedures mean critical issues get immediate attention, and because we know your network inside out, we fix problems in minutes or hours instead of days.

Your internal IT team focuses on what matters

Stop wasting skilled staff on routine firewall updates, troubleshooting slow Wi-Fi, or working out why one site behaves differently to another. Your team handles projects that actually grow the business whilst we keep the network running smoothly in the background.

Fixed monthly costs with no surprise bills

One predictable fee covers monitoring, support, updates, and planned hardware replacements. We review your setup regularly, flag where you're overpaying for bandwidth you don't use, and schedule upgrades before equipment fails. Your budget stays on track and you're not scrambling for emergency IT funds.

What our managed network services include

Practical delivery and care that keep your network fast, secure, and easy to run across every site.

We watch your network around the clock and get alerts the moment something looks wrong. Issues get investigated immediately and our team responds within agreed timeframes.

Service includes:

Round-the-clock monitoring of all network devices and connections
Immediate alerts when problems are detected
Fast response within agreed SLA timeframes
Named contact who knows your setup

Firewalls stay updated with the latest security patches and threat intelligence. We review access rules regularly and segment your network so breaches can't spread.

Service includes:

Regular firewall updates and security patches
Access rule reviews and change control
Network segmentation to contain security risks
Separate, controlled access for suppliers and guests
Clear logs and documentation for compliance audits

We design coverage properly for your building layout and install business-grade access points. Monitoring spots interference or weak spots before users complain.

Service includes:

Wi-Fi coverage designed for your building
Business-grade access points installed and configured
Separate networks for staff and visitors
Seamless roaming between access points
Ongoing monitoring for interference and performance issues

We handle your broadband or leased lines from ordering through to renewal. When your provider has problems, we chase them so you don't have to sit on hold.

Service includes:

Internet circuit ordering, setup, and renewal management
Backup connections that switch on automatically
Liaison with ISPs when faults occur
Regular bill reviews to remove unnecessary charges

Monthly reports show uptime across each site, what broke, what we fixed, and how quickly. Written in plain English for budget holders, not full of technical jargon.

Service includes:

Monthly uptime reports for each location
Summary of incidents and resolution times
Bandwidth usage trends and capacity planning
Security events blocked and recommendations
Plain English explanations suitable for non-technical readers

Network equipment doesn't last forever. We track what you've got and warn you when warranties expire or gear becomes unreliable.

Service includes:

Inventory tracking of all network hardware
Proactive warnings when equipment nears end-of-life
Planned replacement schedules to avoid emergency failures
Upgrades scheduled during quiet periods

Why choose Apex Computing for managed network services?

You need networks that don't go down, security that actually works, and someone who answers the phone when problems happen. Here's what makes us different from other IT providers.

Experience keeping Manchester businesses online

We've managed networks for businesses in professional services, manufacturing, and finance without the downtime that costs thousands per hour. Every site gets configured the same way using our tested approach; assessment, standardisation, monitoring, and continuous improvement. When problems occur, we know exactly where to look because we documented everything properly from the start.

Proactive monitoring that prevents expensive emergencies

Round-the-clock monitoring catches issues before they take you offline. We fix problems whilst your team is still working normally, not after everyone's already complaining. The businesses we support report far fewer outages and much faster resolution when something does go wrong.

Fixed costs with clear SLAs you can actually hold us to

One monthly fee covers monitoring, support, firewall updates, and planned hardware refreshes. Service Level Agreements state exactly how fast we respond; critical issues within one hour, urgent within four hours. Monthly reports show uptime at each site, what we fixed, and where you're spending money.

Manchester-based team who deal with your internet providers

Your named contact is based in Manchester, available during UK business hours, and understands how local businesses operate. When your broadband goes down or performance drops, we chase BT, Virgin, or whoever supplies you so you're not the one stuck on hold for an hour.

Reporting That Shows Actual Improvement

We track who's completed training, who's still clicking phishing tests, and how your overall risk level is changing over time. You get clear reports showing your investment is working, suitable for insurance requirements and compliance audits.

Case Study

How We Reduced Network Downtime for Pyranha Mouldings Ltd Through Proactive Monitoring

Pyranha Mouldings needed a reliable network infrastructure after experiencing connectivity issues and security concerns. We implemented proactive network monitoring that detects and resolves problems before they impact operations.

When a firewall firmware update caused internet connectivity issues, our team identified the problem and was already on-site fixing it before the client even arrived at work. Our managed network services have significantly reduced downtime and improved business continuity for their manufacturing operations.