Microsoft 365 Managed Services

Most businesses have Microsoft 365 but struggle with security gaps, licence waste, and systems that break without warning.

At Apex, we manage your environment with proactive monitoring, security configuration, and ongoing optimisation so your team works without interruptions and your IT costs stay predictable.

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Microsoft 365 Managed Services that stop problems before they cost you time and money

The Problem

You bought Microsoft 365 to make work easier, but instead you're dealing with security warnings you don't understand, paying for licences nobody uses, and fielding complaints when updates break things without warning. When nobody's actually managing your Microsoft 365 environment, small problems become expensive emergencies, and you're never quite sure if your data is properly protected.

The Solution

At Apex, we manage your Microsoft 365 environment properly so problems get fixed before they affect your team. We handle security configuration, monitor everything continuously, optimise your licences, and provide Manchester-based support that actually helps instead of reading scripts at you.

Proactive monitoring that catches and fixes problems before users notice

Security properly configured and maintained to protect your data

Licence management so you stop paying for features nobody uses

Real support from our Manchester team when you actually need help

How Microsoft 365 Managed Services protect your business and reduce costs

When your Microsoft 365 environment is managed properly, security problems get caught early, costs stay predictable, and your team works without constant IT interruptions.

Here's what changes when Apex manages your Microsoft 365.

Stop Security Problems Before They Become Breaches

We configure your Microsoft 365 security properly from the start and monitor it continuously for threats and weaknesses. Multi-factor authentication, conditional access, and threat protection are set up correctly and maintained properly. Security gaps get identified and closed before attackers find them.

Fix Problems Before Your Team Notices Them

Proactive monitoring means we spot issues before they affect your staff. Updates are tested and applied smoothly, performance problems are caught early, and configuration issues are fixed before anyone calls the helpdesk. Your team works without constant interruptions because problems are prevented rather than patched after they cause trouble.

Stop Paying for Licences Nobody Uses

We review your Microsoft 365 licences regularly and identify what's being wasted. Staff who left months ago but still have active licences, premium features nobody's using, and duplicate subscriptions all add unnecessary costs. You only pay for what your business actually needs.

Get Help From People Who Actually Understand Your Setup

When something needs fixing or you need advice, you speak to our Manchester-based team who know your environment. No offshore call centres reading scripts, no ticket systems that take days for a response. You get proper help from people who understand both Microsoft 365 and your business.

Updates That Don't Break Everything

Microsoft releases updates constantly, and some break things if applied blindly. We test updates, plan deployments properly, and roll them out without disrupting your team. Staff get new features and security improvements without the drama of broken apps or emergency rollbacks.

Clear Reporting That Shows What You're Getting

Monthly reports show security scores, resolved issues, licence usage, and system health in language that makes sense. You see exactly what we're doing, what problems were prevented, and where improvements are being made without technical jargon.

What our Microsoft 365 Managed Services include

Managing Microsoft 365 properly means more than just buying licences and hoping for the best. We handle every aspect of your environment so it stays secure, runs smoothly, and costs what it should.

Here's what our Microsoft 365 Managed Services include.

Continuous monitoring of your Microsoft 365 environment to catch problems before they affect your team. We track service health, performance metrics, security alerts, and configuration changes so issues are identified and resolved quickly.

Service includes:

24/7 monitoring of your M365 environment health
Performance tracking and optimisation
Service incident monitoring and response
Monthly health reports and recommendations

Your Microsoft 365 security is set up properly and maintained continuously. We configure multi-factor authentication, conditional access policies, threat protection, and data loss prevention to protect your business.

Service includes:

Security baseline configuration and maintenance
Multi-factor authentication setup and management
Conditional access policy configuration
Microsoft Defender for Office 365 management
Security score monitoring and improvement

Managing user accounts, permissions, and licences so the right people have access to what they need without wasting money on unused features. We handle onboarding, offboarding, and licence optimisation.

Service includes:

User account creation and deactivation
Licence assignment and optimisation
Group and permission management
Regular licence usage reviews to eliminate waste

Exchange Online management to keep email flowing reliably and securely. We handle mailbox configuration, spam filtering, email security, and backup to protect your business communications.

Service includes:

Mailbox provisioning and management
Email security and spam filtering configuration
Shared mailbox and distribution list management
Email backup and recovery

Microsoft 365 updates tested and deployed properly so new features and security patches don't break your systems. We manage the update process to minimise disruption whilst keeping everything current.

Service includes:

Update testing and planning
Controlled rollout of new features
Security patch management
Rollback support if updates cause problems

Direct access to our Manchester-based support team when your staff need help or something goes wrong. No offshore call centres, no confusing ticket systems - just proper support from people who know your environment.

Service includes:

User support for Microsoft 365 applications
Issue troubleshooting and resolution
Access to our UK-based support team
Clear escalation process for urgent issues

Configuration and monitoring of compliance features to help meet regulatory requirements. We set up retention policies, data loss prevention, and audit logging to protect sensitive information.

Service includes:

Data retention policy configuration
Data loss prevention rule setup
Audit log monitoring and reporting
Compliance feature management for GDPR requirements

Monthly reports showing what we've done, what problems were prevented, and where improvements can be made. You get clear visibility into your Microsoft 365 environment without technical jargon.

Service includes:

Monthly management reports
Security score tracking and improvement plans
Licence utilisation reports
Quarterly service reviews and recommendations

Why choose Apex Computing for Microsoft 365 Managed Services

Microsoft 365 managed services only work if you're dealing with people who actually fix problems instead of just monitoring them.

Here's what makes our approach different.

Manchester-Based Support That Actually Helps

Our team is based in Manchester and available when you need help with user issues, security questions, or problems that need fixing now. YYou're not dealing with offshore call centres reading scripts, ticket systems that take days for a response, or being told to "try turning it off and on again."

We Fix Problems Before They Affect Your Team

Proactive monitoring means we catch issues early and sort them out before your staff notice anything wrong. Updates are tested before deployment, security configurations are checked regularly, and performance problems are identified before they slow anyone down.

Security Configured Properly, Not Just Turned On

Most businesses enable Microsoft 365 security features but don't configure them correctly for their actual needs. We set up your security properly based on how your business works, maintain it continuously, and improve it over time. You get protection that actually works instead of security theatre.

We Explain What We're Doing and Why

When we recommend changes or fix problems, we tell you what's happening in plain English. You understand what we're doing, why it matters for your business, and what it costs before we do anything. No technical jargon to hide behind and no surprises.

Fixed Monthly Pricing With No Hidden Costs

Our managed services work on fixed monthly pricing so you know exactly what you're paying each month. Security updates, user support, monitoring, and problem fixes are all included. No surprise invoices when something needs attention, no hourly rates that make you nervous about calling for help.

Frequently Asked Questions

1. Apex Winning Award for IT Support - Manchesters MSP

Need Help managing your Microsoft 365? Apex Computing is ready to help.

Our expert team is on hand to provide personalised support and guidance for your business technology needs. Whether you require strategic planning, managed IT support, or bespoke solutions, we are ready to ensure your systems run smoothly and securely.