Background

Microsoft 365 Consultancy

Most businesses have Microsoft 365 licences but struggle with setup complexity, security configuration, and getting teams to actually use the collaboration features properly.


At Apex, our Microsoft 365 specialists design, implement, and support your cloud environment so Teams, SharePoint, and OneDrive work properly, security protects your data, and your investment delivers real productivity gains rather than just another subscription cost.

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Microsoft 365 consulting that transforms how your team works together

The Problem

You bought Microsoft 365 because everyone said it would solve collaboration problems and enable remote working, but instead, you're stuck with staff still emailing attachments, nobody using Teams properly, and worrying whether your data is actually protected in the cloud. SharePoint sits there unused, OneDrive confuses people, and you're paying for features nobody understands how to implement.


When Microsoft 365 isn't set up and supported properly, you waste money on licences nobody uses fully, teams can't collaborate effectively, and security gaps create risks you don't even know exist. Remote working stays clunky, file sharing remains chaotic, and productivity gains you expected never materialise.

The Solution

At Apex, we implement Microsoft 365 properly from day one. Teams becomes your collaboration hub, SharePoint organises documents properly, OneDrive protects files automatically, and security controls are configured for your business rather than left at default settings.

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Complete Microsoft 365 setup and configuration by certified specialists
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Teams, SharePoint, and OneDrive implementation for real collaboration
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Security hardening with multi-factor authentication and threat protection
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Dedicated backup for Outlook, OneDrive, SharePoint, and Teams data

How Microsoft 365 consulting enables productive, secure collaboration

When your Microsoft 365 environment is implemented and managed properly, teams collaborate in real time, remote working becomes seamless, and security protects business data without getting in the way.

 

Here's what changes when Apex implements your Microsoft 365 environment.

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Teams Actually Works for Collaboration

Microsoft Teams becomes your central hub for chat, meetings, file sharing, and project collaboration. Staff stop emailing attachments because co-authoring in Teams works properly. Video meetings include screen sharing, recording, and integration with calendars. Channels keep projects organised, and external collaboration happens securely without exposing internal systems.
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SharePoint Organises Documents Properly

SharePoint replaces chaotic file servers with organised document libraries that everyone can access from anywhere. Version control means nobody works on outdated files, permissions ensure sensitive documents stay restricted, and search actually finds what people need. Document management stops being a nightmare and starts enabling productivity.
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OneDrive Protects Files Automatically

Every user gets secure cloud storage that syncs across devices automatically. Files are accessible from any location, backed up continuously, and protected from ransomware. Lost laptops don't mean lost work because everything lives in OneDrive rather than on vulnerable local drives. Staff work confidently knowing their files are protected.
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Security Protects Data Without Blocking Productivity

Multi-factor authentication stops password compromises from becoming security breaches. Conditional access policies block suspicious login attempts automatically. Threat protection identifies phishing emails before they reach users. Data loss prevention prevents accidental sharing of sensitive information. Security works in the background rather than creating friction.
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Email Collaboration Improves Dramatically

Shared mailboxes for teams like info@ and sales@ work properly with delegation and permissions configured correctly. Shared calendars keep everyone synchronised. Email rules and policies manage flow automatically. Advanced Threat Protection blocks sophisticated phishing attempts. Exchange Online delivers enterprise email without on-premises servers.
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Backup Protects Against Data Loss

Dedicated Microsoft 365 backup protects against accidental deletions, ransomware attacks, and data corruption. Microsoft's retention policies aren't real backups, so we implement proper backup for Outlook, OneDrive, SharePoint, and Teams. Data restores happen quickly when problems occur rather than discovering backup gaps when it's too late.
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Mobile Working Actually Functions

Staff can access everything they need from phones and tablets securely. Outlook, Teams, OneDrive, and SharePoint work properly on mobile devices. Multi-factor authentication protects mobile access without being frustrating. Productivity continues whether people work from the office, home, or on the go.
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Licence Costs Stay Under Control

Regular reviews identify wasted licences and unused features. Staff who left months ago get disabled properly. Premium features nobody uses get downgraded to save money. You pay for what your business actually needs rather than accepting whatever sales suggested initially.

What our Microsoft 365 Consultant Services include

Microsoft 365 consulting means more than creating accounts and hoping staff figure it out. We handle assessment, implementation, security, backup, training, and ongoing support so your environment delivers the productivity and collaboration benefits you're paying for.


Here's what our Microsoft 365 Consultant Services include.

Discovery of your current setup, user requirements, and business workflows. We identify which features solve your specific problems, design implementation roadmaps, and plan a migration that minimises disruption.

 

Service includes:

 

  • Current environment assessment and readiness analysis
  • User workflow and collaboration requirement mapping
  • Microsoft 365 feature selection for your needs
  • Migration planning from legacy systems or competitors
  • Licence recommendation and cost optimisation
  • Security and compliance requirement identification

Complete setup of your Microsoft 365 tenant with proper security, identity management, and collaboration features configured from day one. We don't just create accounts; we build environments that work.

 

Service includes:

 

  • Tenant creation and initial configuration
  • Azure Active Directory setup and management
  • Domain verification and DNS configuration
  • User account creation and licence assignment
  • Security baseline configuration
  • Admin roles and delegation setup

Migration of email, calendars, and contacts from existing systems to Exchange Online. We handle the technical complexity whilst keeping email flowing throughout the transition.

 

Service includes:

 

  • Email migration from existing providers or on-premises Exchange
  • Mailbox configuration and permissions
  • Shared mailbox and distribution list setup
  • Email security and spam filtering configuration
  • Outlook desktop and mobile configuration
  • Email backup implementation

Microsoft Teams deployment configured for how your business actually works. We set up channels, permissions, and integrations so Teams becomes your collaboration hub rather than another unused tool.

 

Service includes:

 

  • Teams environment design and configuration
  • Team and channel structure for your organisation
  • File sharing and collaboration setup
  • Meeting policies and recording configuration
  • External collaboration and guest access
  • Integration with existing applications
  • User training and adoption support

SharePoint document libraries and OneDrive personal storage are configured properly from the start. Files migrate from servers, permissions stay correct, and users find SharePoint intuitive rather than confusing.

 

Service includes:

 

  • SharePoint site collection design and creation
  • Document library structure and permissions
  • File migration from servers to SharePoint/OneDrive
  • Version control and check-in/check-out configuration
  • Search configuration and customisation
  • OneDrive deployment and sync setup

Security features are configured properly for your industry and risk profile. We implement multi-factor authentication, conditional access, threat protection, and data loss prevention so your Microsoft 365 environment is secure by design.

 

Service includes:

 

  • Multi-factor authentication setup for all users
  • Conditional access policies for risky scenarios
  • Microsoft Defender for Office 365 configuration
  • Anti-phishing and anti-malware protection
  • Data loss prevention policy creation
  • Security monitoring and alert configuration
  • Compliance feature setup for regulatory requirements

Dedicated backup solution for Outlook, OneDrive, SharePoint, and Teams because Microsoft 365 doesn't provide real backup. We implement proper backup with unlimited retention so data recovered quickly from deletions, corruption, or ransomware.

 

Service includes:

 

  • Backup solution implementation and configuration
  • Automated daily backup of all Microsoft 365 data
  • Unlimited retention without time restrictions
  • Point-in-time recovery for any date
  • Ransomware protection with isolated backups
  • Rapid restore to original or alternate locations
  • Regular restore testing to verify protection

Training that helps staff actually use Microsoft 365 features rather than avoiding them. We provide hands-on sessions, documentation, and ongoing support so adoption happens naturally.

 

Service includes:

 

  • User training sessions on Teams, SharePoint, and OneDrive
  • Administrator training for ongoing management
  • Quick-start guides and documentation
  • Champions programme for key users
  • Adoption support and best practice guidance
  • Follow-up sessions to reinforce learning

Continuous management of your Microsoft 365 environment with proactive monitoring, security updates, licence optimisation, and user support. We don't disappear after implementation.

 

Service includes:

 

  • 24/7/365 monitoring and support
  • Regular security reviews and improvements
  • Licence usage reviews and optimisation
  • User account management and troubleshooting
  • Feature updates and new capability rollout
  • Monthly reporting on environmental health
  • UK-based support desk with clear escalation

Why choose Apex Computing for Microsoft 365 Consultant Services

Microsoft 365 consulting only works if you're dealing with specialists who actually implement features properly rather than just enabling defaults and calling it done.


Here's what makes our approach different.

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We Implement Features That Actually Get Used

Teams, SharePoint, and OneDrive only deliver value when configured for how your business works. We design channel structures, document libraries, and workflows that make sense to your staff rather than forcing them to adapt to generic templates. Training focuses on real scenarios, and adoption happens because features solve actual problems.
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Security Configured for Your Business, Not Just Enabled

Most Microsoft 365 implementations turn on security features without configuring them properly. We set up multi-factor authentication that works with your devices, conditional access policies that match your risk tolerance, and data loss prevention that protects without blocking legitimate work. Security is designed for your requirements rather than left at Microsoft defaults.
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Proper Backup Because Microsoft 365 Isn't Really Backed Up

Microsoft replicates data for availability, but doesn't provide backup for your data. Deleted emails, corrupted files, and ransomware attacks need proper backup to recover from. We implement dedicated Microsoft 365 backup with unlimited retention because we hope Microsoft's retention policies will save you, but it's gambling with business data.
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Manchester-Based Support That Understands Your Environment

When staff need help with Microsoft 365 or features aren't working properly, they speak to our Manchester-based team, who implemented your environment. No offshore call centres reading scripts, no ticket systems that take days to respond. You get proper support from specialists who understand both Microsoft 365 and your business.
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Licence Optimisation That Actually Saves Money

We review licences regularly and identify waste. Staff who left but still have active licences get disabled. Premium features nobody uses get downgraded. Duplicate subscriptions get consolidated. Our income comes from support services, not Microsoft licence sales, so we recommend downgrades when they save you money.
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Honest About Microsoft 365 Limitations

Microsoft 365 doesn't solve every problem, and we tell you that upfront. It's not a real backup, email journaling requires separate products, and internal data leaks need different tools. We're honest about what Microsoft 365 does and doesn't do, rather than promising it solves everything.

Frequently Asked Questions

1. Apex Winning Award for IT Support - Manchesters MSP

Need Microsoft 365 consulting that delivers real results? Apex Computing is ready to help.

Our expert team is on hand to provide personalised support and guidance for your Microsoft 365 implementation. Whether you require complete tenant setup, email migration, Teams and SharePoint deployment, security hardening, or ongoing management and support, we are ready to ensure your Microsoft 365 investment delivers the collaboration and productivity benefits you're paying for.

Manchester Office

45 Spring Gardens, Manchester, M2 2BG

MediaCity Office

Laser House, Media Village, Waterfront Quay, Salford Quays, M50 3XW